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executive guide to improvement and change
1 online resource (xvii, 254 pages) : illustrations
Annotation There are many techniques and a variety of tools available to improve or change an organization, but how do executives and senior management decide which are right for their organizations? The Executive Guide to Improvement and Change is designed to help managers and executives understand the many different approaches to organizational change and improvement. the book explains that there is not one technique that works best for any organization, but rather that the managers and executives need to develop their own strategies with a blending of different methods. the authors share the tools and techniques that they have used to successfully make changes and improvements in their own organizations, which include examples from manufacturing, healthcare, service, government, telecommunications, education, and more. The Executive Guide to Improvement and Change covers a variety of techniques ranging from auditing to teamwork, Six Sigma to Customer Satisfaction, and more. the book will assist executives and managers lead improvement and change initiatives within the organization and the larger business community, as well as educate those who aspire to senior positions of leadership. Preview a sample chapter from this book along with the full table of contents by clicking here. You will need Adobe Acrobat to view this pdf file.
The challenge of sucessful and sustainable organizational change / John W. Moran and Jeffry M. Mead -- Problem solving and decision making for continuous improvement / Grace L. Duffy -- Quality costs / G. Dennis Beecroft -- Supply chain management / Mike H. Ensby -- Corporate planning models / G. Dennis Beecroft -- Core process redesign and management / Richard A. Waks and John W. Moran -- Using teams to achieve organizational improvement / Grace L. Duffy -- The management and utilization of external resources in the workplace / Jeffry M. Mead, John W. Moran, and John W. Moran III -- Quality management systems / G. Dennis Beecroft -- Environmental management systems / R.J. Garrison -- Lean enterprise / George Alukal and Anthony Manos -- Customer satisfaction as a driver for improvement and change / Grace L. Duffy -- Performance enhancement through management audits / Terry L. Regel -- Measurement, the balanced scorecard / Kevin Sharlow -- Six sigma / Michael D. Nichols and Richard D, Collins -- How to get results : setting goals and hitting targets / Mary Thornley.
G. Dennis Beecroft, Grace L. Duffy, and John W. Moran.
Plný text je dostupný pouze z IP adres počítačů Univerzity Tomáše Bati ve Zlíně nebo vzdáleným přístupem pro zaměstnance a studenty
Includes bibliographical references and index.
Milwaukee, Wis. : ASQ Quality Press, ©2003