India : cross-cultural business behavior : for business people, expatriates and scholars

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Bibliographic Details
Main Author: Gesteland, Richard R.
Other Authors: Gesteland, Mary C.
Format: eBook
Language: English
Published: [Frederiksberg] : Portland, OR : Copenhagen Business School Press ; Distribution, North America, International Specialized Book Services, 2010.
Edition: 1st ed.
Subjects:
ISBN: 9788763099462
8763099462
9781621986621
1621986624
9788763002226
8763002221
Physical Description: 1 online resource (.) : illustrations

Cover

Table of contents

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100 1 |a Gesteland, Richard R. 
245 1 0 |a India :  |b cross-cultural business behavior : for business people, expatriates and scholars /  |c Richard R. Gesteland & Mary C. Gesteland. 
250 |a 1st ed. 
260 |a [Frederiksberg] :  |b Copenhagen Business School Press ;  |a Portland, OR :  |b Distribution, North America, International Specialized Book Services,  |c 2010. 
300 |a 1 online resource (.) :  |b illustrations 
336 |a text  |b txt  |2 rdacontent 
337 |a computer  |b c  |2 rdamedia 
338 |a online resource  |b cr  |2 rdacarrier 
505 0 |a Front Cover; Title Page; Colophon; Table of Contents; Foreword; Richard; Mary; Acknowledgements; Part One: Communicating, Negotiating and Managing in India; Chapter One: The Business Culture of India; Business Culture: A Definition; National Business Cultures; Nordic Examples; Tendencies versus Stereotypes; Definition of the "West"; Cultural Differences and Similarities; Chapter Two: Polychronic and Monochronic Time; Climate and Time Behavior; Wilting in Jaipur; Comparing Polychronic and Monochronic Time Behavior; Lack of Punctuality; Meeting Behavior; Case 2-1: Waiting in Bangalore. 
505 8 |a Late Deliveries, Missed DeadlinesCase 2-2: The Reluctant Messenger; Case 2-3: The Outsourcing Contract; Surviving Polychronic Time Behavior; Time Behavior Is Changing Slowly; Chapter Three: Relationship Focus and Deal Focus; Case 3-1: Collecting Past Due Accounts; Case 3-2: Cutting Red Tape in India; Case 3-3: Negotiating with Indian Government Officials; The Importance of Relationships; Case 3-4: Using Your Contacts; Maintaining Your Relationships; Chapter Four: Hierarchical and Egalitarian Business Behavior; The North-South Cultural Divide in Europe. 
505 8 |a Characteristics of Hierarchical Business CulturesCharacteristics of Egalitarian Business Cultures; Formality: Forms of Address; UK Foreign Minister Insults Indian Counterparts; Formality: Dress Code; Case 4-1: Negotiating in South Asia; Meeting the Prime Minister; Egalitarian Managers in Hierarchical Cultures; Case 4-2: Danish Manager in India I; Expatriate Preparation Training; Learn the Local Language?; Invasion of the Rats; The Trailing Spouse; The Cages of Bombay (Mumbai); Caste Issues; Case 4-3: Danish Manager in India II; Gender Issues in a Hierarchical Society; Case 4-4: Gender Issues. 
505 8 |a Chapter Five: Communication Direct Westerners Encounter Indirect Indians"When Does 'Yes' Mean Yes?"; Case 5-1: Communicating in India: "Yes or No?"; So When Does a "Yes" in India Really Mean Yes?; Written Communication; Nonverbal Communication; "Danish Humor Is a Problem"; Chapter Six: Intercultural Leadership Challenges in India; Improving Staff Retention; Recruiting Staff in the Old Days; Communication Issues; Criticizing or Correcting Indian Counterparts; Tool Kit for Issues Resolution; Case 6-1: The Performance Evaluation; Improving Teamwork; Building a Shared Culture. 
505 8 |a North-South Divide in IndiaLeveraging the Similarities; Summary for Westerners: Indian Expectations and Assumptions about Communicating, Negotiating and Managing; Polychronic Time Behavior; Relationship Orientation; Hierarchies, Status and Caste; Verbal Communication; Protocol and Etiquette; Indian Business Protocol and Social Etiquette for Westerners: Three Quizzes; Etiquette in India I: Health versus Etiquette; Etiquette in India II: Dealing with Beggars; Etiquette in India III: Inviting Indians to Dinner; Part Two: Your Life In India; Introduction; Chapter One: How To Prepare Yourself. 
506 |a Plný text je dostupný pouze z IP adres počítačů Univerzity Tomáše Bati ve Zlíně nebo vzdáleným přístupem pro zaměstnance a studenty 
590 |a Knovel  |b Knovel (All titles) 
650 0 |a Business etiquette  |z India. 
650 0 |a Intercultural communication  |z India. 
650 0 |a National characteristics. 
655 7 |a elektronické knihy  |7 fd186907  |2 czenas 
655 9 |a electronic books  |2 eczenas 
700 1 |a Gesteland, Mary C. 
776 0 8 |i Print version:  |a Gesteland, Richard R.  |t India.  |b 1st ed.  |d [Frederiksberg] : Copenhagen Business School Press ; Portland, OR : Distribution, North America, International Specialized Book Services, 2010  |z 9788763002226  |w (DLC) 2010285801  |w (OCoLC)457147098 
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