Water utility management.

Annotation

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Bibliographic Details
Corporate Author: American Water Works Association.
Format: eBook
Language: English
Published: Denver, CO : American Water Works Association, ©2005.
Edition: 2nd ed.
Series: AWWA manual ; M5.
Subjects:
Waterworks > Management.
elektronické knihy
electronic books
ISBN: 9781615837755
1615837752
1613000189
9781613000182
1583213619
9781583213612
Physical Description: 1 online resource (xii, 134 pages) : illustrations

Cover

Table of contents

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001 kn-ocn701907516
003 OCoLC
005 20240717213016.0
006 m o d
007 cr cn|||||||||
008 110215s2005 coua o 001 0 eng d
040 |a KNOVL  |b eng  |e pn  |c KNOVL  |d OCLCQ  |d OCLCO  |d OCLCQ  |d KNOVL  |d ZCU  |d KNOVL  |d OCLCF  |d OCLCE  |d COO  |d E7B  |d OCLCQ  |d KNOVL  |d YDXCP  |d CNNAI  |d OCLCQ  |d AZK  |d MOR  |d VT2  |d PIFAG  |d OCLCQ  |d U3W  |d STF  |d WRM  |d COCUF  |d RRP  |d INT  |d AU@  |d OCLCQ  |d WYU  |d OCLCQ  |d UKCRE  |d BOL  |d OCLCO  |d OCLCQ  |d OCLCO  |d OCLCQ  |d OCLCL  |d INARC  |d OCLCQ 
020 |a 9781615837755  |q (electronic bk.) 
020 |a 1615837752  |q (electronic bk.) 
020 |a 1613000189 
020 |a 9781613000182 
020 |z 1583213619 
020 |z 9781583213612 
020 |z 9781613000182 
035 |a (OCoLC)701907516  |z (OCoLC)609056575  |z (OCoLC)858444765  |z (OCoLC)961493611  |z (OCoLC)961901412  |z (OCoLC)962668507  |z (OCoLC)988432952  |z (OCoLC)992069633  |z (OCoLC)993530215  |z (OCoLC)1037938099  |z (OCoLC)1038693487  |z (OCoLC)1055405562  |z (OCoLC)1065702343  |z (OCoLC)1081231216  |z (OCoLC)1114428955  |z (OCoLC)1153500294  |z (OCoLC)1228551123 
110 2 |a American Water Works Association. 
245 1 0 |a Water utility management. 
250 |a 2nd ed. 
260 |a Denver, CO :  |b American Water Works Association,  |c ©2005. 
300 |a 1 online resource (xii, 134 pages) :  |b illustrations 
336 |a text  |b txt  |2 rdacontent 
337 |a computer  |b c  |2 rdamedia 
338 |a online resource  |b cr  |2 rdacarrier 
490 1 |a AWWA manual ;  |v M5 
506 |a Plný text je dostupný pouze z IP adres počítačů Univerzity Tomáše Bati ve Zlíně nebo vzdáleným přístupem pro zaměstnance a studenty 
520 8 |a Annotation  |b Water utility managers are in a challenging profession, and managerial leadership is key to successful utility operations. AWWA Manual M5, Water Utility Management, was developed through the collaborative effort of leaders in the utility profession who have successfully met the challenges of managing a water utility. This practical manual covers management issues such as internal organizational structure of typical water utilities, government relations, safety programs, engineering, public relations, and more. Book jacket. 
505 0 |a Contents -- Figures -- Tables -- Acknowledgments -- 1 Introduction -- 2 Managing the Utility -- 3 Effective Public Communications -- 4 Utility Financial Management -- 5 Customer Service -- 6 Operations and Maintenance -- 7 Environmental Health and Safety -- 8 Security -- 9 Crisis Communications -- 10 Human Resource Management -- 11 Information Systems and Services -- 12 Legal Issues -- 13 Support Services -- 14 Gaining a Competitive Edge -- Index 
590 |a Knovel  |b Knovel (All titles) 
650 0 |a Waterworks  |x Management. 
655 7 |a elektronické knihy  |7 fd186907  |2 czenas 
655 9 |a electronic books  |2 eczenas 
776 0 8 |i Print version:  |a American Water Works Association.  |t Water utility management.  |b 2nd ed.  |d Denver, CO : American Water Works Association, ©2005  |z 1583213619  |w (DLC) 2005048284  |w (OCoLC)61027722 
830 0 |a AWWA manual ;  |v M5. 
856 4 0 |u https://proxy.k.utb.cz/login?url=https://app.knovel.com/hotlink/toc/id:kpWUMMWSP3/water-utility-management?kpromoter=marc  |y Full text 

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