Change management : concepts and practice

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Bibliographic Details
Main Author Goncalves, Marcus
Corporate Author American Society of Mechanical Engineers
Format Electronic eBook
LanguageEnglish
Published New York, N.Y. (ASME, Three Park Avenue. New York, NY 10016) : American Society of Mechanical Engineers, ©2007.
SeriesTechnical manager's survival guides ; 3.
Subjects
Online AccessFull text
ISBN9780791802649
0791802647
Physical Description1 online resource (ix, 126 pages) : illustrations

Cover

Table of Contents:
  • 1. The need for change management
  • 2. Anticipating and promoting change
  • 3. Overcoming emotional obstacles
  • 4. Planning change
  • 5. Managing change
  • 6. Dealing with resistance to change
  • 7. Embracing change management
  • 8. Using GE's change acceleration process
  • 9. Using Kaizen in the change process
  • 10. Becoming a learning organization: ready to change.