Coaching for high performance : how to develop exceptional results through coaching

Coaching for High Performance is intended to inspire IT managers with practical advice and tips on how to create a coaching environment in their department. Applying coaching skills in the IT workplace will help create a climate of high performance.

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Bibliographic Details
Main Author Cook, Sarah, 1955- (Author)
Format Electronic eBook
LanguageEnglish
Published Ely : IT Governance Pub., 2009.
SeriesSoft skills for IT professionals.
Subjects
Employees > Coaching of.
Organizational effectiveness.
Electronic data processing departments > Personnel management.
Electronic data processing departments > Management.
Data processing service centers > Management.
elektronické knihy
electronic books
Online AccessFull text
ISBN9781849280037
1849280037
9781628700121
1628700122
1849280029
9781849280020
1849281041
9781849281041
1282263528
9781282263529
9786612263521
6612263520
Physical Description1 online resource (125 pages) : illustrations.

Cover

Table of Contents:
  • Foreword; preface; about the author; acknowledgements; contents; chapter 1: what is coaching?; chapter 2: the skills and styles of coaching; chapter 3: models of coaching; chapter 4: effective feedback; chapter 5: contracting and goal-setting; chapter 6: listening and questioning skills; chapter 7: generating options and encouraging change; chapter 8: introducing coaching to your environment; bibliography; glossary; itg resources.

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