Workflow modeling : tools for process improvement and applications development

This extensively revised second edition of the acclaimed and bestselling book, Workflow Modeling, serves as a complete guide to discovering, scoping, assessing, modeling, and redesigning business processes. Providing proven techniques for identifying, modeling, and redesigning business processes, an...

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Bibliographic Details
Main Author Sharp, Alec
Other Authors McDermott, Patrick
Format Electronic eBook
LanguageEnglish
Published Boston : Artech House, ©2009.
Edition2nd ed.
Subjects
Reengineering (Management)
Organizational change.
Industrial management.
Information technology.
Workflow.
elektronické knihy
electronic books
Online AccessFull text
ISBN9781596931930
1596931930
9781523117727
1523117729
9781596931923
1596931922
Physical Description1 online resource (xx, 449 pages) : illustrations

Cover

Table of Contents:
  • Business processes--more important than ever
  • A brief history--how the enterprise came to be process oriented
  • Business processes--what are they, anyway?
  • The approach in a nutshell
  • Discover business processes
  • Establish process scope and contexts
  • Conduct initial as-is process assessment
  • Process workflow models: the essentials
  • Process workflow models--managing progressive detail
  • Process workflow models--the finer points
  • Develop as-is process workflow model
  • Conduct final as-is process
  • Determine to-be process characteristics and workflow
  • Business-oriented data modeling
  • Requirements modeling with use cases and services.

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