The ROI of human capital : measuring the economic value of employee performance

The lifeblood of any business enterprise is its people. Yet it wasn't until the publication of the groundbreaking book The ROI of human capital that there was a reliable way to quantify the contributions of people to corporate profit. Completely updated with new metrics, the book shows executiv...

Full description

Saved in:
Bibliographic Details
Main Author Fitz-enz, Jac
Format Electronic eBook
LanguageEnglish
Published New York : AMACOM, ©2009.
Edition2nd ed.
Subjects
Online AccessFull text
ISBN9780814413357
0814413358
9781621983538
1621983536
6612032693
9786612032691
9780814413326
0814413323
Physical Description1 online resource (xxiii, 312 pages) : illustrations

Cover

Table of Contents:
  • Human leverage
  • How to measure human capital's contribution to enterprise goals
  • How to measure human capital's impact on processes
  • How to measure human resources' value added
  • End-to-end human capital value reports
  • Human capital analysis : the leading edge of measurement
  • Predictive analytics : leading indicators and intangible metrics
  • How to measure and value improvement initiatives results
  • Outsourcing : a new operating model?
  • How to change the game
  • Eleven principles, seven skills, and five metrics.