Show me the money : how to determine ROI in people, projects, and programs

From IT to HR, from boardroom to shop floor, increased accountability for achieving high-value results for new initiatives is the norm in every organization. The Phillips', the world's leading experts on ROI strategy, distill their years of experience and research into proven tools for det...

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Bibliographic Details
Main Author Phillips, Jack J., 1945-
Other Authors Phillips, Patricia Pulliam
Format Electronic eBook
LanguageEnglish
Published San Francisco, Calif. : Berrett-Koehler Publishers, ©2007.
Edition1st ed.
Subjects
Project management.
Project management > Evaluation.
Rate of return.
Human capital.
elektronické knihy
electronic books
Online AccessFull text
ISBN9781576755235
1576755231
9781523111497
1523111496
128229959X
9781282299597
9781576753996
1576753999
Physical Description1 online resource (xvi, 269 pages) : illustrations

Cover

Table of Contents:
  • Preface
  • The value evolution
  • The ROI methodology: a brief overview
  • Project needs and objectives: ensuring business alignment
  • Reaction and perceived value
  • Learning and confidence
  • Application and implementation
  • Impact and consequences
  • Isolation of project impact
  • Show me the money: converting data to money
  • The intangible measures
  • Project costs and calculating ROI
  • The business case: forecasting value, including ROI
  • Results reporting
  • Implementing and sustaining ROI.

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