Show me the money : how to determine ROI in people, projects, and programs

From IT to HR, from boardroom to shop floor, increased accountability for achieving high-value results for new initiatives is the norm in every organization. The Phillips', the world's leading experts on ROI strategy, distill their years of experience and research into proven tools for det...

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Bibliographic Details
Main Author Phillips, Jack J., 1945-
Other Authors Phillips, Patricia Pulliam
Format Electronic eBook
LanguageEnglish
Published San Francisco, Calif. : Berrett-Koehler Publishers, ©2007.
Edition1st ed.
Subjects
Online AccessFull text
ISBN9781576755235
1576755231
9781523111497
1523111496
128229959X
9781282299597
9781576753996
1576753999
Physical Description1 online resource (xvi, 269 pages) : illustrations

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Summary:From IT to HR, from boardroom to shop floor, increased accountability for achieving high-value results for new initiatives is the norm in every organization. The Phillips', the world's leading experts on ROI strategy, distill their years of experience and research into proven tools for determining the value of any project before, during, and after implementation. They present a comprehensive method for measuring the hard-to-measure, and placing monetary value on the hard-to-value. They even show how to measure and place value on intangible qualities like leadership, creativity, customer loyalty, employee engagement, and more. Developed in an easy-to-read format and fortified with case studies, checklists, tips, and tools, this work clarifies and resolves the mystery surrounding the allocation of monetary value. It gives change agents everything they need to provid e detailed evaluations of the potential and actual financial ben efits of any project or program.
Bibliography:Includes bibliographical references (pages 259-261) and index.
ISBN:9781576755235
1576755231
9781523111497
1523111496
128229959X
9781282299597
9781576753996
1576753999
Access:Plný text je dostupný pouze z IP adres počítačů Univerzity Tomáše Bati ve Zlíně nebo vzdáleným přístupem pro zaměstnance a studenty
Physical Description:1 online resource (xvi, 269 pages) : illustrations