Managing project quality

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Bibliographic Details
Main Authors: Kloppenborg, Timothy J., 1953-, Petrick, Joseph A., 1946- (Author)
Format: eBook
Language: English
Published: Vienna, Va. : ManagementConcepts, ©2002.
Series: Project management essential library.
Subjects:
ISBN: 9781613448410
1613448414
9781461917267
1461917263
9781567263862
1567263860
1567261418
9781567261417
Physical Description: 1 online resource

Cover

Table of contents

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100 1 |a Kloppenborg, Timothy J.,  |d 1953-  |1 https://id.oclc.org/worldcat/entity/E39PCjG8qj8KGKCWDc3GxtW9H3 
245 1 0 |a Managing project quality /  |c Timothy J. Kloppenborg, Joseph A. Petrick. 
260 |a Vienna, Va. :  |b ManagementConcepts,  |c ©2002. 
300 |a 1 online resource 
336 |a text  |b txt  |2 rdacontent 
337 |a computer  |b c  |2 rdamedia 
338 |a online resource  |b cr  |2 rdacarrier 
490 1 |a Project management essential library. 
500 |a Title from title screen. 
504 |a Includes bibliographical references and index. 
506 |a Plný text je dostupný pouze z IP adres počítačů Univerzity Tomáše Bati ve Zlíně nebo vzdáleným přístupem pro zaměstnance a studenty 
520 8 |a Annotation  |b As part of the Project Management Essential Library, this book makes breakthroughs in project quality by combining project management. Guiding you from project initiation through closure, the book provides a detailed stage-specific flowchart of activities correlated with appropriate tools to give you new power to meet customer expectations and institutionalize project quality. A small book that speaks volumes. 
505 0 |a Title Page; Copyright; About the Authors; Table of Contents; Preface; Acknowledgments; CHAPTER 1: Introduction to Project Quality Management; Brief Histories of Quality and Project Fields; History of Quality Management; History of Project Management; Conceptual Foundations of Project Quality Management; Conceptual Domain of Quality Management; Conceptual Domain of Project Management; First Project Quality Pillar: Customer Satisfaction; Second Project Quality Pillar: Process Improvement; Third Project Quality Pillar: Fact-based Management; Fourth Project Quality Pillar: Empowered Performance. 
505 8 |a Need for Improved Project Quality ManagementCHAPTER 2: Project Quality Initiation; First Project Quality Pillar: Customer Satisfaction; 1.1 Assign Project Sponsor; 1.2 Select Project Manager; 1.3 Identify and Prioritize Customer Expectations; 1.4 Align Project with Organizational Objectives; 1.5 Select Core Project Team Members; 1.6 Determine Team Operating Principles; Second Project Quality Pillar: Process Improvement; 2.1 Adopt or Develop Quality Policy; 2.2 Flowchart the Overall Project; 2.3 Identify Assumptions and Risks; 2.4 Establish Knowledge Management Processes. 
505 8 |a Third Project Quality Pillar: Fact-based Management3.1 Agree to Make Fact-based Decisions; 3.2 Identify Lessons Learned from the Past; 3.3 Collect and Share Project Quality Initiation Lessons Learned; Fourth Project Quality Pillar: Empowered Performance; 4.1 Develop Ethical Work Culture Values; 4.2 Select Project; 4.3 Commit Formally to Project; CHAPTER 3: Project Quality Planning; First Project Quality Pillar: Customer Satisfaction; 1.1 Determine Customer Satisfaction Standards; 1.2 Determine Customer Tradeoff Values; 1.3 Determine Levels of Decision-making Authority. 
505 8 |a Second Project Quality Pillar: Process Improvement2.1 Assess and Prioritize Process Improvement Needs; 2.2 Develop Project Quality Management Plan; 2.3 Plan Project Process and Product; 2.4 Identify Needed Inputs and Suppliers; 2.5 Qualify All Project Processes; 2.6 Replan As Needed; Third Project Quality Pillar: Fact-based Management; 3.1 Identify Data to Collect; 3.2 Develop Project Communications Plan; 3.3 Collect and Share Project Quality Planning Stage Lessons Learned; Fourth Project Quality Pillar: Empowered Performance; 4.1 Core Team Commits to Project Plan. 
505 8 |a 4.2 Plan and Conduct the Project Kick-off Meeting4.3 All Key Project Stakeholders Commit to Project Plan; CHAPTER 4: Project Quality Assurance; First Project Quality Pillar: Customer Satisfaction; 1.1 Manage External Customer Quality Assurance; 1.2 Manage Internal Customer Quality Assurance; Second Project Quality Pillar: Process Improvement; 2.1 Conduct Ongoing Review of Project Process Adequacy; 2.2 Conduct Interim Project Termination Review; 2.3 Improve Processes Based on Data Analysis; Third Project Quality Pillar: Fact-based Management; 3.1 Conduct and Report Results of Quality Audits. 
590 |a Knovel  |b Knovel (All titles) 
650 0 |a Project management. 
650 0 |a Quality assurance. 
655 7 |a elektronické knihy  |7 fd186907  |2 czenas 
655 9 |a electronic books  |2 eczenas 
700 1 |a Petrick, Joseph A.,  |d 1946-  |4 aut  |1 https://id.oclc.org/worldcat/entity/E39PCjD8c8K84rTTPfJvxYhkcP 
776 0 8 |i Print version:  |a Kloppenborg, Timothy J., 1953-  |t Managing project quality.  |d Vienna, Va. : ManagementConcepts, ©2002  |z 1567261418  |w (DLC) 2001056273  |w (OCoLC)48429088 
830 0 |a Project management essential library. 
856 4 0 |u https://proxy.k.utb.cz/login?url=https://app.knovel.com/hotlink/toc/id:kpMPQ00002/managing-project-quality?kpromoter=marc  |y Full text