How to become a better negotiator

A fast, powerful guide to getting what you want every time.

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Bibliographic Details
Main Author Luecke, Richard
Other Authors Patterson, James G.
Format Electronic eBook
LanguageEnglish
Published New York : AMACOM/American Management Association, ©2008.
Edition2nd ed.
SeriesWorkSmart series.
Subjects
Online AccessFull text
ISBN9780814401873
0814401872
9781621983187
1621983188
9786611271183
661127118X
1281271187
9781281271181
9780814400470
0814400477
Physical Description1 online resource (ix, 98 pages) : illustrations

Cover

Table of Contents:
  • Preface; Chapter 1 Win-Lose or Win-Win; Chapter 2 Three Indispensable Concepts; Chapter 3 Communication Styles; Chapter 4 Listening as a Primary Negotiating Skill; Chapter 5 Managing Conflict; Chapter 6 The Importance of Assertiveness; Chapter 7 Prepare to Negotiate; Chapter 8 Doing the Deal; Chapter 9 Common Pitfalls; Selected Readings; Index.