The ultimate Six Sigma : beyond quality excellence to total business excellence

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Bibliographic Details
Main Author: Bhote, Keki R., 1925-2013.
Format: eBook
Language: English
Published: New York : AMACOM/American Management Association, ©2002.
Subjects:
Process control.
Six sigma (Quality control standard)
elektronické knihy
electronic books
ISBN: 0814406777
9780814406779
9780814426418
0814426417
9781615839841
1615839844
Physical Description: 1 online resource (xxxvi, 404 pages) : illustrations

Cover

Table of contents

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100 1 |a Bhote, Keki R.,  |d 1925-2013.  |1 https://id.oclc.org/worldcat/entity/E39PBJvRQhH3dVdVByfhrgy8G3 
245 1 4 |a The ultimate Six Sigma :  |b beyond quality excellence to total business excellence /  |c Keki R. Bhote. 
260 |a New York :  |b AMACOM/American Management Association,  |c ©2002. 
300 |a 1 online resource (xxxvi, 404 pages) :  |b illustrations 
336 |a text  |b txt  |2 rdacontent 
337 |a computer  |b c  |2 rdamedia 
338 |a online resource  |b cr  |2 rdacarrier 
504 |a Includes bibliographical references and index. 
505 0 0 |t Foreword /  |r Robert W. Galvin --  |t Preface: Blossoming of the Ultimate Six Sigma --  |g pt. 1.  |t Definitions and Concepts --  |g 1.  |t What Is Six Sigma? --  |g 2.  |t Need, Objectives, and Benefits of the Ultimate Six Sigma --  |g 3.  |t Origin, Development, and Renewal of Motorola's Six Sigma --  |g 4.  |t Hyped Six Sigma: From the Pure Six Sigma to the Sick Sigma --  |g 5.  |t Scope, Structure, and Methodology of the Ultimate Six Sigma --  |g pt. 2.  |t Ultimate Six Sigma -- Twelve Areas of Business Excellence --  |g 6.  |t From Mere Customer Satisfaction to Customer Loyalty --  |g 7.  |t From Stifling Micromanagement to Inspirational Leadership --  |g 8.  |t From Taylorism to Empowerment Creation in the Organization --  |g 9.  |t From Passivity and Boredom Among Employees to Industrial Democracy --  |g 10.  |t From Traditional Indicators to Robust Metrics --  |g 11.  |t From Obsolete Tools of the Twentieth Century to the Powerful Tools of the Twenty-First Century --  |g 12.  |t From Historic Levels to Designs in Half the Time With Half the Defects, Half the Costs, and Half the Manpower --  |g 13.  |t From a Customer-Supplier Win-Lose Contest to a Win-Win Partnership for the Entire Supplier Chain --  |g 14.  |t From Second-Class Citizen to Manufacturing as a Major Contributor to Business Excellence --  |g 15.  |t Field Operations: From an Appendage to a Maximum Service to Downstream Stakeholders --  |g 16.  |t From the Black Hole of Little Accountability to Service as a Productivity Contributor --  |g 17.  |t From Mediocrity to World-Class Results. 
506 |a Plný text je dostupný pouze z IP adres počítačů Univerzity Tomáše Bati ve Zlíně nebo vzdáleným přístupem pro zaměstnance a studenty 
590 |a Knovel  |b Knovel (All titles) 
650 0 |a Process control. 
650 0 |a Six sigma (Quality control standard) 
655 7 |a elektronické knihy  |7 fd186907  |2 czenas 
655 9 |a electronic books  |2 eczenas 
776 0 8 |i Print version:  |a Bhote, Keki R., 1925-  |t Ultimate Six Sigma.  |d New York : AMACOM/American Management Association, ©2002  |w (DLC) 2001037306 
856 4 0 |u https://proxy.k.utb.cz/login?url=https://app.knovel.com/hotlink/toc/id:kpUSSBQET5/ultimate-six-sigma?kpromoter=marc  |y Full text 

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