Improving employee performance through appraisal and coaching
There's more to performance management than the yearly review. Here's how to get exceptional performance from every employee!
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| Main Author | |
|---|---|
| Format | Electronic eBook |
| Language | English |
| Published |
New York :
American Management Association,
©2006.
|
| Edition | 2nd ed. |
| Subjects | |
| Online Access | Full text |
| ISBN | 9780814429372 0814429378 9781621983477 1621983471 9780814416006 0814416004 0814408761 9780814408766 |
| Physical Description | 1 online resource |
Cover
Table of Contents:
- Cover; Half title; Title; Contents; Foreword; Preface; Acknowledgments; A Conceptual Framework for the Appraisal/Coaching Process; Pretest; 1. Introduction and Overview; How to Get Maximum Performance from Employees; The Performance Review Program; 2. The Basis for Appraisal; Significant Job Segments; Standards of Performance; 3. The Appraisal and the Interview; The Appraisal Process; Preparing for the Appraisal Interview; Conducting the Appraisal Interview; 4. The Performance Improvement Plan; Preparing an Effective Plan; 5. On-the-Job Coaching; The Effective Coach.
- Coaching Approaches and Techniques6. Five Program Requirements; An Effective Performance Review Program Posttest; Test Answers and Reasons for Them; 7. Leaders Who Coach Create Coaching Cultures; The Benefits of Integrating Coaching for Leaders; Evoking the Coach Within; The Elements of a Coaching Approach; Creating a Coaching Culture; Conclusion; 8. Evaluating a Training Course on Performance Appraisal and Coaching; 9. Case Study: Carilion Health System; 10. Notes from the Field; The Accenture Philosophy; Managing Performance; A Performance Management System; Seven Coaching Principles.
- Manager as CoachCoach as Facilitator; Coaching Managers Through the Appraisal Process; 11. Sample Forms; A Final Word; Selected References; Index; About the Author; Copyright.