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Improving employee performance through appraisal and coaching
There's more to performance management than the yearly review. Here's how to get exceptional performance from every employee!
Cover; Half title; Title; Contents; Foreword; Preface; Acknowledgments; A Conceptual Framework for the Appraisal/Coaching Process; Pretest; 1. Introduction and Overview; How to Get Maximum Performance from Employees; The Performance Review Program; 2. The Basis for Appraisal; Significant Job Segments; Standards of Performance; 3. The Appraisal and the Interview; The Appraisal Process; Preparing for the Appraisal Interview; Conducting the Appraisal Interview; 4. The Performance Improvement Plan; Preparing an Effective Plan; 5. On-the-Job Coaching; The Effective Coach.
Coaching Approaches and Techniques6. Five Program Requirements; An Effective Performance Review Program Posttest; Test Answers and Reasons for Them; 7. Leaders Who Coach Create Coaching Cultures; The Benefits of Integrating Coaching for Leaders; Evoking the Coach Within; The Elements of a Coaching Approach; Creating a Coaching Culture; Conclusion; 8. Evaluating a Training Course on Performance Appraisal and Coaching; 9. Case Study: Carilion Health System; 10. Notes from the Field; The Accenture Philosophy; Managing Performance; A Performance Management System; Seven Coaching Principles.
Manager as CoachCoach as Facilitator; Coaching Managers Through the Appraisal Process; 11. Sample Forms; A Final Word; Selected References; Index; About the Author; Copyright.
Donald L. Kirkpatrick ; foreword by Dick Grote.
Revised edition of: How to improve performance through appraisal and coaching.
Plný text je dostupný pouze z IP adres počítačů Univerzity Tomáše Bati ve Zlíně nebo vzdáleným přístupem pro zaměstnance a studenty
Includes bibliographical references (pages 245-246) and index.
How to improve performance through appraisal and coaching
New York : American Management Association, ©2006