The accidental manager : get the skills you need to excel in your new career

Essential help for individuals whove found themselves where they least expected to be -- in management!

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Bibliographic Details
Main Author Topchik, Gary S.
Format Electronic eBook
LanguageEnglish
Published New York : AMACOM, American Management Association, ©2004.
Subjects
Online AccessFull text
ISBN0814427650
9780814427651
9781621983651
162198365X
0814471803
9780814471807
Physical Description1 online resource (ix, 180 pages) : illustrations

Cover

Table of Contents:
  • You are an accidental manager (that's okay)
  • The all-time worst manager list
  • The key to success : "doing nothing"
  • The platinum skill of developing your team members
  • The platinum skill of active listening
  • The platinum skill of giving the receiving feedback
  • The platinum skill of creating a motivational climate
  • How organizations can turn accidental managers into successful ones.