How to design, implement, and interpret an employee survey

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Bibliographic Details
Main Author McConnell, John H.
Format Electronic eBook
LanguageEnglish
Published New York : AMACOM, ©2003.
Subjects
Online AccessFull text
ISBN081442726X
9780814427262
9781621983590
1621983595
0814407099
9780814407097
1281770310
9781281770318
9786611770310
6611770313
Physical Description1 online resource (xi, 317 pages) : illustrations

Cover

Table of Contents:
  • pt. 1. Assessing Your Employee Opinion Survey Needs
  • Ch. 1. An Overview of Employee Opinion Surveys
  • Ch. 2. Start-Up Considerations and Guidelines
  • Ch. 3. Identifying Survey Objectives
  • Ch. 4. Defining Survey Planning Elements
  • Ch. 5. Selecting Conditions of Employment to Survey
  • Ch. 6. Developing Employee Survey Demographics
  • pt. 2. Developing Your Employee Opinion Survey
  • Ch. 7. Designing Survey Questions
  • Ch. 8. Creating the Survey Instrument
  • Ch. 9. A Sample Employee Opinion Survey
  • pt. 3. Conducting Your Employee Opinion Survey
  • Ch. 10. Administering the Survey
  • Ch. 11. Tabulating and Compiling Survey Results
  • Ch. 12. Considering External Services and Products
  • pt. 4. Reporting Your Employee Opinion Survey Results
  • Ch. 13. Writing and Delivering Reports
  • Ch. 14. Sample Management Summary Reports
  • Ch. 15. Sample Reports for Employees
  • Ch. 16. Using Supervisors to Deliver Results for Two-Way Communication
  • Ch. 17. Survey Checklists.