Managing and resolving workplace conflict

In recent years many employers in the U.S., Great Britain, Ireland, and elsewhere, often in partnership with their unions, have turned to new approaches to managing and resolving workplace disputes. In the U.S. this movement is often called "alternative dispute resolution" (ADR), an approa...

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Bibliographic Details
Other Authors: Lipsky, David B., 1939-, Avgar, Ariel C., Lamare, J. Ryan., Gollan, Paul., Lewin, David, 1943-
Format: Electronic
Language: English
Published: Bingley, U.K. : Emerald, 2016.
Series: Advances in industrial and labor relations ; v. 22.
Subjects:
Business & Economics > Industrial Management.
Industrial relations.
Industrial relations & safety.
Conflict management.
elektronické knihy
electronic books
ISBN: 9781786350596 (electronic bk.)
Physical Description: 1 online resource (xxxi, 246 p.)

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020 |a 9781786350596 (electronic bk.) 
040 |a UtOrBLW 
080 |a 658.3 
245 0 0 |a Managing and resolving workplace conflict  |h [electronic resource] /  |c edited by David B. Lipsky, Ariel C. Avgar, J. Ryan Lamare. 
260 |a Bingley, U.K. :  |b Emerald,  |c 2016. 
300 |a 1 online resource (xxxi, 246 p.) 
490 1 |a Advances in industrial and labor relations,  |x 0742-6186 ;  |v v. 22 
504 |a Includes bibliographical references. 
505 0 |a Introduction: new research on managing and resolving workplace conflict: setting the stage / David Lipsky, Ariel Avgar, J. Ryan Lamare -- Conflict and employment relations in the individual rights era / Alexander Colvin -- Resolving workplace conflicts through litigation: evidence, analysis, and implications / David Lewin -- Remedy-seeking responses to discrimination: does management-employee similarity matter? / Cynthia L. Gramm, John Schnell -- Employment lawyers and mandatory arbitration: facilitating or forestalling access to justice? / Mark Gough -- Beyond repeat players: experience and employment arbitration outcomes in the securities industry / J. Ryan Lamare -- Networked dispute resolution: the national implementation body in Irish industrial relations / William Roche, Colman Higgins -- Toward a system of conflict management? cultural change and resistance in a healthcare organization / Paul Latreille, Richard Saundry -- Treating conflict: the adoption of a conflict management system in a hospital setting / Ariel Avgar. 
520 |a In recent years many employers in the U.S., Great Britain, Ireland, and elsewhere, often in partnership with their unions, have turned to new approaches to managing and resolving workplace disputes. In the U.S. this movement is often called "alternative dispute resolution" (ADR), an approach that involves the use of mediation, arbitration, and other third-party dispute resolution techniques, rather than litigation, to resolve workplace disputes. Some employers have established so-called "conflict management systems," a pro-active, strategic approach to handling workplace conflict. This volume contains chapters by some of the worlds leading scholars of workplace dispute resolution and conflict management as well as chapters by emerging younger scholars in these fields. The chapters present original research that combines cutting-edge thinking about the theoretical dimensions of ADR and conflict management along with rigorous empirical analyses of real-life data. 
588 0 |a Print version record 
650 7 |a Business & Economics  |x Industrial Management.  |2 bisacsh 
650 7 |a Industrial relations.  |2 bicssc 
650 7 |a Industrial relations & safety.  |2 bicssc 
650 0 |a Conflict management. 
655 7 |a elektronické knihy  |7 fd186907  |2 czenas 
655 9 |a electronic books  |2 eczenas 
700 1 |a Lipsky, David B.,  |d 1939- 
700 1 |a Avgar, Ariel C. 
700 1 |a Lamare, J. Ryan. 
700 1 |a Gollan, Paul. 
700 1 |a Lewin, David,  |d 1943- 
776 1 |z 9781786350602 
830 0 |a Advances in industrial and labor relations ;  |v v. 22. 
856 4 0 |u https://proxy.k.utb.cz/login?url=https://doi.org/10.1108/S0742-6186201622  |y Full text 

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