Emotions and the organizational fabric

• Other Authors: Ashkanasy, Neal M., 1945-, Zerbe, W. J., Härtel, Charmine E. J., 1959-
• Format: Electronic eBook
• Language: English
• Published: Bingley, U.K. : Emerald, 2014.
• Series: Research on emotion in organizations ; v. 10.
• Subjects: Psychology, Industrial.; Personnel management > Moral and ethical aspects.; elektronické knihy; electronic books
• ISBN: 9781783509348
• ISSN: 1746-9791 ;
• DOI: 10.1108/S1746-9791201410
• Physical Description: 1 online resource (xiv, 402 p.) : ill.

Emotion in an organization is much more than a phenomenon experienced solely by its members it is a deeply embedded component of the organizational fabric. Consistent with this idea, chapters in this volume deal with emotion at all levels of organizing: at the individual level, expressed in interpe...

Table of Contents:

• Positive emotions foster the co-creation of mutual value in services : four positively deviant performances / Merja Fischer
• Increasing energy and performance through customer passion : an organizational level study / Petra Kipfelsberger, Heike Bruch
• Sharing well-being in a work community : exploring well-being generating relational systems / Frank Martela
• Mapping the terrain of aggression within the workplace context / Stacey Kent, Ashlea C. Troth, Peter J. Jordan
• Great expectations : discourse and affect during field emergence / Stine Grodal, Nina Granqvist
• Toward a toolkit for emotionalizing institutional theory / Maxim Voronov
• Institutional theory, normative pressures, emotions, and indirect aggression / Stacey Kent, Peter J. Jordan, Ashlea C. Troth
• Emotions in institutions : bullying as a mechanism of institutional control / Rich Dejordy, Frank Barrett
• To be one of us, you have to feel like one of us : how leaders' expressed emotions influences followers' perceptions of leader self-sacrifice intentions and effectiveness in a crisis situation / Eugene Y.J. Tee, Yin Lu Ng, Neil Paulsen
• Gender and person/role conflict in management : a study of gender, management position and emotional dissonance amongst managers in a Scandinavian setting / Hulda Mjöll Gunnarsdóttir
• Competency labor : a conceptual framework for examining individuals' effort and emotions in projecting an image of competence at work / Julita Haber, Jeffrey M. Pollack, Ronald H. Humphrey
• Emotional labor as a dynamic process in service organizations : development of a multi-perspective, multilevel model / Esther Gracia, Neal M. Ashkanasy
• Emotion and mindfulness : using emotion as information to raise collective performance / Steven B. Wolff.