Total quality in construction projects achieving profitability with customer satisfaction.

The author shows how the philosophy and principles of total quality management (TQM) apply to construction. Sections cover: application of TQM to the construction industry; application to construction projects; and the role of auditing in TQM.

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Bibliographic Details
Main Author Hellard, R. Baden
Format Electronic eBook
LanguageEnglish
Published London : Thomas Telford, 1993.
Subjects
Online AccessFull text
ISBN9780727739957
DOI10.1680/tqicp.19515
Physical Description1 online resource (xii, 188 p.) : ill.

Cover

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100 1 |a Hellard, R. Baden. 
245 1 0 |a Total quality in construction projects  |h [electronic resource] :  |b achieving profitability with customer satisfaction. 
260 |a London :  |b Thomas Telford,  |c 1993. 
300 |a 1 online resource (xii, 188 p.) :  |b ill. 
520 8 |a The author shows how the philosophy and principles of total quality management (TQM) apply to construction. Sections cover: application of TQM to the construction industry; application to construction projects; and the role of auditing in TQM. 
588 |a Description based on print version record. 
504 |a Includes bibliographical references and index. 
650 0 |a Construction industry  |x Management. 
650 0 |a Total quality management. 
655 7 |a elektronické knihy  |7 fd186907  |2 czenas 
655 9 |a electronic books  |2 eczenas 
776 0 8 |i Print version :  |z 9780727719515 
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