Total quality in construction projects achieving profitability with customer satisfaction.

The author shows how the philosophy and principles of total quality management (TQM) apply to construction. Sections cover: application of TQM to the construction industry; application to construction projects; and the role of auditing in TQM.

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Bibliographic Details
Main Author Hellard, R. Baden
Format Electronic eBook
LanguageEnglish
Published London : Thomas Telford, 1993.
Subjects
Construction industry > Management.
Total quality management.
elektronické knihy
electronic books
Online AccessFull text
ISBN9780727739957
DOI10.1680/tqicp.19515
Physical Description1 online resource (xii, 188 p.) : ill.

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Summary:The author shows how the philosophy and principles of total quality management (TQM) apply to construction. Sections cover: application of TQM to the construction industry; application to construction projects; and the role of auditing in TQM.
Bibliography:Includes bibliographical references and index.
ISBN:9780727739957
DOI:10.1680/tqicp.19515
Physical Description:1 online resource (xii, 188 p.) : ill.

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