Knowledge management and the practice of storytelling : the competencies and skills needed for a successful implementation

As organizations continue to discover the power of storytelling to shape, transform and transfer knowledge, the need for complex resources to harness that power and meet business goals increases. At the forefront of this challenge are knowledge management practitioners, change management leaders, an...

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Bibliographic Details
Main Author Brown-Grant, Johel (Author)
Format Electronic eBook
LanguageEnglish
Published Bingley, U.K. : Emerald Publishing Limited, 2022.
Subjects
Knowledge management.
Storytelling.
elektronické knihy
electronic books
Online AccessFull text
ISBN9781839824821
DOI10.1108/9781839824807
Physical Description1 online resource (xvi, 128 pages)

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Table of Contents:
  • Section I. Conceptual review
  • Chapter 1. Understanding the concept of storytelling
  • Chapter 2. The practice of storytelling as knowledge management
  • Chapter 3. Literacy, competencies and skills.
  • Section II. Competencies and skills
  • Chapter 4. Rhetorical competencies and skills
  • Chapter 5. Performative competencies and skills
  • Chapter 6. Ethnographic competencies and skills.
  • Section III. Assessment and evaluation
  • Chapter 7. Assessing storytelling competencies and skills
  • Chapter 8. Evaluating the effectiveness of storytelling.
  • Section IV. Lessons and takeaways
  • Chapter 9. Lessons learned.

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