Managing and negotiating disagreements : a contemporary approach for conflict resolution
In today's diverse and multicultural work environments, conflicts have become inevitable. Managers in contemporary workplaces face significant challenges of dealing with conflict. They spend a considerable portion of their time, ranging from nine to fifteen weeks annually, on resolving disputes...
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| Main Authors | , |
|---|---|
| Format | Electronic eBook |
| Language | English |
| Published |
Bingley, U.K. :
Emerald Publishing Limited,
2024.
|
| Subjects | |
| Online Access | Full text |
| ISBN | 9781837979738 |
| DOI | 10.1108/9781837979714 |
| Physical Description | 1 online resource (208 pages) |
Cover
Table of Contents:
- Chapter 1. Introduction to conflict: A contemporary notion
- Chapter 2. Levels of conflict: How profound can it be?
- Chapter 3. How does a conflict occur? Stages and process
- Chapter 4. Uncovering styles of conflict management
- Chapter 5. Personality and conflict: How are they interconnected?
- Chapter 6. Conflict resolution: Initial reactions and strategies
- Chapter 7. Resolving intergroup and intra organizational conflict through rat and rnt
- Chapter 8. Negotiation: Bringing conflict to a negotiation table
- Chapter 9. Negotiation temperaments: An overview
- Chapter 10. Rules for effective negotiation: Do's and don'ts
- Chapter 11. Role of perception in negotiation
- Chapter 12. Team negotiation
- Chapter 13. Negotiation skills: How to stay stronger in negotiation
- Chapter 14. Batna: Reserving alternatives and back ups
- Chapter 15. Post-negotiation process: Evaluation and introspection
- Chapter 16. Third-party interventions: When communication does not work
- Chapter 17. Changing dimensions of conflict management: Digital technology and artificial intelligence.