Marketing 5.0 : the role of human-mimicking technology

Marketing 5.0: The Role of Human-Mimicking Technology focuses on 'human-mimicking technology' in the age of marketing, wherein consumers and technology are blended as one. It reimagines technology creating a human touch, which not only enhances the customer experience but also builds an ec...

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Bibliographic Details
Other Authors Kumar, Ajay (Editor), Ciddikie, M. D. (Editor), Kashyap, Anil Kumar (Editor), Akram, Hafiz Wasim (Editor)
Format Electronic eBook
LanguageEnglish
Published Bingley, U.K. : Emerald Publishing Limited, 2025.
Subjects
Online AccessFull text
ISBN9781837978175
DOI10.1108/9781837978151
Physical Description1 online resource (300 pages)

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245 0 0 |a Marketing 5.0 :  |b the role of human-mimicking technology /  |c edited by Ajay Kumar, M.D. Ciddikie, Anil Kumar Kashyap, Hafiz Wasim Akram. 
264 1 |a Bingley, U.K. :  |b Emerald Publishing Limited,  |c 2025. 
264 4 |c ©2025  
300 |a 1 online resource (300 pages) 
336 |a text  |b txt  |2 rdacontent 
337 |a computer  |b c  |2 rdamedia 
338 |a online resource  |b cr  |2 rdacarrier 
500 |a Includes index. 
504 |a Includes bibliographical references. 
505 0 |a Chapter 1. Marketing 5.0: Artificial intelligence and human mimicking approach / Arpan Shrivastava and Amrita Baid More -- Chapter 2. Unlocking retail success: Exploring the synergy of customer-centric technology, consumer accountability and organizational culture / Zahid Hussain and Arman Khan -- Chapter 3. Revolutionizing product customization a technology powered approach / Nada Mallah Boustani and Zaher Boustany -- Chapter 4. Decoding the consumer mimic: Influencers, algorithms, and the future of marketing / Swapnil Morande, Veena Tewari, and Jyoti Kukreja -- Chapter 5. Leveraging artificial intelligent (ai) for human mimic tech in marketing 5.0 / Esubale Melese and Ajay Kumar -- Chapter 6. Mimicking technologies in retail: Facilitating and transforming customer retail experience / Anil Kumar Kashyap and Priyanka -- Chapter 7. From businesses-centric to consumers-centric: A shift of power in ai-driven social-media / Rupa Rathee and Monika -- Chapter 8. A qualitative study on analyzing the role of mimicking technology in electronic customer relationship management: A case of service sector / Pankaj Singh, Ruchi Kushwaha, and Jyoti Kushwaha -- Chapter 9. Human interactions through technology: A study on sustainable and susceptible use of AI in corporate marketing / Refia Wiquar, M. D. Ciddikie, Tamseel Fatima, Mohd Maarif, and Mohammad Saif Alam -- Chapter 10. Mimicking consumer centric technology and customer engagement / Neetu Bali, Bhawna Choudhary, and Manisha Gupta -- Chapter 11. "chicken or egg! Let see who comes first?" from servitization to servitization 5.0 / Faheem Uddin Syed -- Chapter 12. Role of mimic technology in consumer decision making journey / S. C. Vetrivel, T. P. Saravanan, R. Maheswari, and V. P. Arun -- Chapter 13. An exploratory investigation into the ethical & legal implications of the application of human mimicking technology (hmt) in customer engagement / Sani Alamgir, Jee Kishan, Roy Tanmoy, and Piali Haldar -- Chapter 14. Applications of mimicking technology in understanding consumer behaviour and its effects on consumer engagement / Vandana Sharma and Rajani -- Chapter 15. Mimicking technology in creating and optimising marketing value, customer experience, retention and loyalty / Kiran Vazirani and Sunanda Vincent Jaiwant -- Chapter 16. Consumer decision-making journey and the role of ai-enabled mimic technology and social robots / Sunanda Vincent Jaiwant, Ajitha Haridasan, and Dheepa T. 
506 |a Plný text je dostupný pouze z IP adres počítačů Univerzity Tomáše Bati ve Zlíně nebo vzdáleným přístupem pro zaměstnance a studenty 
520 |a Marketing 5.0: The Role of Human-Mimicking Technology focuses on 'human-mimicking technology' in the age of marketing, wherein consumers and technology are blended as one. It reimagines technology creating a human touch, which not only enhances the customer experience but also builds an ecosystem of personalised sense-and-respond experiences, leading towards greater sustainability. It is this age of Augmented and Agile marketing, which delivers tech-empowered human interaction at pace and scale, achieving the perils and promises of digitalization. Marketing is witnessing a shift from Marketing 4.0 to Marketing 5.0. In this change, there is a continuous struggle for gaining digital business presence. Marketing 5.0 introduces academics and marketers to the concept of human-mimicking technologies to create, communicate, deliver, and enhance value across the customer journey. The objective is to learn and understand the blended approach, where consumers and technology integrate as one. Marketing 5.0 explores the importance of technology to marketing 5.0 and will be of benefit to practitioners, academics, and industry researchers, and students at master's and doctoral levels. 
588 0 |a Print version record. 
650 0 |a Artificial intelligence  |x Marketing applications. 
650 7 |a Business & Economics  |x Consumer Behavior.  |2 bisacsh 
650 7 |a Sales and marketing.  |2 thema 
650 7 |a Behavioural economics.  |2 thema 
655 7 |a elektronické knihy  |7 fd186907  |2 czenas 
655 9 |a electronic books  |2 eczenas 
700 1 |a Kumar, Ajay,  |e editor. 
700 1 |a Ciddikie, M. D.,  |e editor. 
700 1 |a Kashyap, Anil Kumar,  |e editor. 
700 1 |a Akram, Hafiz Wasim,  |e editor. 
776 0 8 |i Print version:  |z 9781837978168 
776 0 8 |i PDF version:  |z 9781837978151 
856 4 0 |u https://proxy.k.utb.cz/login?url=https://doi.org/10.1108/9781837978151