The new era of global services : a framework for successful enterprises in business services and IT

The New Era of Global Services is the result of interviews with more than seventy international leaders. The results show that in the coming years, Global Services will tend to grow in business-to-business (B2B), business-to-consumer (B2C), peer-to-peer (P2P), an in particular peer-to-business (P2B)...

Full description

Saved in:
Bibliographic Details
Main Author: Peña Capobianco, Javier, (Author)
Format: eBook
Language: English
Published: Bingley, U.K. : Emerald Publishing Limited, 2023.
Subjects:
Service industries > International cooperation.
Contracting out.
Business & Economics > Industries / Service.
Service industries.
elektronické knihy
electronic books
ISBN: 9781837536283
Physical Description: 1 online resource (348 pages)

Cover

Table of contents

LEADER 03272nam a2200409Ii 4500
001 em-9781837536283
003 UtOrBLW
005 20231020145219.0
006 m o d
007 cr un|||||||||
008 231020t20232023enk ob 001 0 eng d
020 |a 9781837536283  |q (e-book) 
040 |a UtOrBLW  |b eng  |e rda  |c UtOrBLW 
080 |a 658 
100 1 |a Peña Capobianco, Javier,  |e author. 
245 1 4 |a The new era of global services :  |b a framework for successful enterprises in business services and IT /  |c Javier Peña Capobianco ; with a prologue by Pablo M. Garcia. 
264 1 |a Bingley, U.K. :  |b Emerald Publishing Limited,  |c 2023. 
264 4 |c ©2023 
300 |a 1 online resource (348 pages) 
336 |a text  |b txt  |2 rdacontent 
337 |a computer  |b c  |2 rdamedia 
338 |a online resource  |b cr  |2 rdacarrier 
500 |a Includes index. 
504 |a Includes bibliographical references. 
505 0 |a Introduction. Introduction -- Chapter 1. Importance -- Chapter 2. A new framework for a new model -- Chapter 3. The keys to successful ventures in the future -- Chapter 4. Social changes that will consolidate the model -- Chapter 5. How is an ecosystem for global services generated? -- Chapter 6. Conclusion. 
520 |a The New Era of Global Services is the result of interviews with more than seventy international leaders. The results show that in the coming years, Global Services will tend to grow in business-to-business (B2B), business-to-consumer (B2C), peer-to-peer (P2P), an in particular peer-to-business (P2B) relationships. Deciding on locations will be a more flexible process that may include different countries, cities, and even the cloud (virtual sourcing). Therefore, an increase in delocalizing options (multi-sourcing) is expected. As a result, global labour arbitrage will create opportunities not only for secondary cities but also for cells and individuals with outstanding talents and appropriate telecommunication infrastructures. This, in turn, will foster the flourishing of companies with neither human resources of their own, nor a physical presence in a specific location. Author Javier Peña Capobianco makes a compelling case that over the coming twenty years, the companies that thrive will be those which not only embrace technology, but also generate disruptive business models in an authentic digital transformation process. However, only those who place people and their environment at the centre of their business plans will achieve true success. This is an important book for anyone involved in Global Services, as well as business students, entrepreneurs, C-suite professionals, policy makers and business academicians. 
588 0 |a Print version record. 
650 0 |a Service industries  |x International cooperation. 
650 0 |a Contracting out. 
650 7 |a Business & Economics  |x Industries / Service.  |2 bisacsh 
650 7 |a Service industries.  |2 bicssc 
655 7 |a elektronické knihy  |7 fd186907  |2 czenas 
655 9 |a electronic books  |2 eczenas 
700 1 |a Garcia, Pablo M.,  |e writer of preface. 
776 0 8 |i Print version:  |z 9781837536276 
776 0 8 |i PDF version:  |z 9781837536269 
856 4 0 |u https://proxy.k.utb.cz/login?url=https://doi.org/10.1108/9781837536269  |y Full text 

Similar Items