Digital disruption in hospitality, sustainable hospitality : a global perspective on people, planet, and profit

• Other Authors: Thaichon, Park (Editor), Dutta, Pushan Kumar (Editor), Haghi, A. K. (Editor), Dutta, Soumi (Editor)
• Format: Electronic eBook
• Language: English
• Published: Bingley, U.K. : Emerald Publishing Limited, 2025.
• Subjects: Hospitality industry > Environmental aspects.; Sustainable tourism.; Business & Economics > Industries > Hospitality, Travel & Tourism.; Hospitality, sports, leisure and tourism industries.; elektronické knihy; electronic books
• ISBN: 9781836623625
• DOI: 10.1108/9781836623601
• Physical Description: 1 online resource (376 pages)

Digital Disruption in Hospitality, Sustainable Hospitality: A Global Perspective on People, Planet, and Profit offers a revolutionary insight into the future of tourism and hospitality. This groundbreaking work explores the delicate balance between cutting-edge technology and ethical responsibility...

Table of Contents:

• Theme 1: Digital innovation and customer experience in hospitality
• Chapter 1. Social media and tourist decision making: A socio-demographical exploration of India using pls-mga / Shruti Gulati and Suneel Kumar
• Chapter 2. Enhancing guest experience with data driven customization: Path to customer loyalty / Narendra Kumar and Samarth Sharma
• Chapter 3. Exploring the nexus of metaverse and luxury hospitality: Unveiling opportunities for future inquiry in the digital disruption era / Bhupinder Singh, Pushan Kumar Dutta, and Christian Kaunert
• Chapter 4. Impact of digitization on food delivery / Nishi Malhotra
• Chapter 5. Analysing fintech payment services' impact on customer loyalty in hospitality: The mediating role of satisfaction / Amit Kumar, Abhishek Chowdhary, and Zohreh Jahanpanah
• Chapter 6. Revolutionizing hospitality: Leveraging blockchain and digital disruption for personalized customer experiences / Naboshree Bhattacharya, Divya Bansal, and Indrajit Ghosal
• Theme 2: Sustainable development and responsible tourism
• Chapter 7. Encouraging innovative and responsible tourism through digital advancement / Mohammad Badruddoza Talukder, Nasir Mia, Yeamin Masum, Firoj Kabir, and Sanjeev Kumar
• Chapter 8. Implication of big data in hospitality with special reference to eco resorts in karnataka / Shivi Khanna, Tulasi B, Nagarjuna G, and Bidisha Sarkar
• Chapter 9. Entrepreneurship and business culture in rural area / A K Naren, A Kathirvel, and N Saravanan
• Chapter 10. Converging realms of social health, domestic workers and telemedicine landscape: Challenges and prospects / Harendra Kumar, Aswathy V K, and Sanjeev Kumar
• Chapter 11. Collaborative partnership for sustainable development of culinary tourism in Bangladesh / Mohammad Badruddoza Talukder, Kamarun Muhsina, and Sanjeev Kumar
• Theme 3: Economic growth and regional perspectives in hospitality
• Chapter 12. An empirical study to analyze factors influencing customer satisfaction in Chinese budget hotels / Ruth Sabina Francis, Sumitha Anantharajah, Sarthak Sengupta, Amrik Singh, and Manimekalai Jambulingam
• Chapter 13. Trailblazing leadership: Fostering innovation in the asian market / Syriac Nellikunnel Devasia and Soney Haris
• Chapter 14. A critical review in building trust in financial services and management in the digital era: Implications and opportunities for decision making / Enkeleda Lulaj, Desi Tahiraj, Abdul Talib Bon, and Donjeta Lulaj
• Chapter 15. Gastronomy tourism: A study of tourist satisfaction and their revisit intention / Akash Datta, Sanjeev Kumar, and Dinesh Kumar.