Communication in uncertain times : how organizations deal with issues, risks and crises

Technological developments and globalization have not only propelled societal progress, but they have also ushered in significant challenges and risks that continually demand responses and adaptability from today's dynamic and complex societies. In this context, organizations find themselves gr...

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Bibliographic Details
Other Authors Einwiller, Sabine (Editor), Seiffert-Brockmann, Jens (Editor), Romenti, Stefania (Editor), Valentini, Chiara (Editor)
Format Electronic eBook
LanguageEnglish
Published Bingley, U.K. : Emerald Publishing Limited, 2024.
SeriesAdvances in public relations and communication management ; 7.
Subjects
Uncertainty.
Crisis management.
Communication.
Business & Economics > Business Communication > General.
Economic and financial crises and disasters.
Business communication and presentation.
elektronické knihy
electronic books
Online AccessFull text
ISBN9781835495940
DOI10.1108/S2398-3914202407
Physical Description1 online resource (200 pages)

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Table of Contents:
  • Chapter 1. Introduction to the Volume / Stefania Romenti
  • Chapter 2. Working with Paradoxes: How Shifts in Risks are Altering Public Relations / Timothy W. Coombs
  • Chapter 3. Mapping the Challenges of COVID-19 from the Point of View of Organizational Communication / Helena Kantanen and Merja Koskela
  • Chapter 4. Crisis Communication at the Intersection of Responsibility and Consumer Engagement Opportunity: A Case Study of Ryanair Tweets During the COVID-19 Pandemic / Ursula Lutzky
  • Chapter 5. Negotiations in Various Crisis Situations / Kristijan Sedak, Katia Matijašević, and Lucija Pranjić
  • Chapter 6. What's Happening at Your Company?! Employees' Reactions to Inquiries of Outsiders in the Event of Negative Media Coverage / Sabine Einwiller and Christine Korn
  • Chapter 7. Taliban's Communication on Afghan Women: Narratives and Image Repair Strategies after the Kabul Takeover / Juliane J .Gabel
  • Chapter 8. Crisis Communication Challenges in Czech Pandemic Education: Recommendations for Strategic Communication in the Public Sector / Denisa Hejlová, Petra Koudelková, Tereza Ježková, Soňa Schneiderová, Tereza Klabíková Rábová, and Marcela Konrádová
  • Chapter 9. So Close, Yet So Far? Effects of Privatization and Communicative Strategy on the Perceptions of Stakeholders in Corporate Crises / Benno Viererbl, Nora Denner, and Stefanie Holzer
  • Chapter 10. Understanding Factors That Influence Risk Perception in Strategic Communication: The Case of CCUS Communication / Diana-Maria Cismaru and Raluca Silvia Ciochina
  • Chapter 11. The Effects of Corporate Philanthropy on Reputation Following Natural Disasters: The Benefits of Helping when Hurting / Guy Bennett-Longley and Daniel Laufer
  • Chapter 12. The Quest for Crisis Management Keystone: Reflections on the Future of Risk, Crisis and Disaster Research and Practice / Yan Jin.

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