The violence volcano : reducing the threat of workplace violence

The Violence Volcano is for managers and workers in all types of business and government organizations, including law enforcement and other first-responders. Its purpose is to assist all organizations and their employees in fulfilling their obligations under U.S. Government regulations to reduce the...

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Bibliographic Details
Main Authors Van Fleet, David D. (Author), Van Fleet, Ella W. (Author)
Format Electronic eBook
LanguageEnglish
Published Bingley, U.K : Emerald Publishing Limited : IAP, Information Age Publishing, 2010.
Subjects
Violence in the workplace.
Bullying in the workplace.
Business & Economics > Workplace Harassment & Discrimination.
Bullying and harassment.
Personnel and human resources management.
elektronické knihy
electronic books
Online AccessFull text
ISBN9781806617906
DOI10.1108/978-1-60752-345-1
Physical Description1 online resource (xix, 245 pages) : illustrations

Cover

Table of Contents:
  • Part I
  • Introduction
  • Chapter 1. How workplace violence has grown
  • Chapter 2. Costs and definitions
  • Chapter 3. How violent behaviour builds: The volcano analogy Part II. The environment
  • Chapter 4. Environmental influences on workplace violence
  • Chapter 5. Management's dealing with environmental influences Part III. The workplace
  • Chapter 6. How the workplace affects behaviour
  • Chapter 7. Dealing with workplace influences Part IV. Employees
  • Chapter 8. Employee factors that influence violent behavior
  • Chapter 9. Dealing with employee factors related to violence Part V. The organization
  • Chapter 10. Organizational influences on workplace violence
  • Chapter 11. Dealing with organizational influences Part VI. General approaches to workplace violence
  • Chapter 12. Administrative ways to workplace violence
  • Chapter 13. Legal issues and law enforcement.

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