Outcome-oriented public management : a responsibility-based approach to the new public management

After the New Public Management had evolved in English speaking countries, it became a role model for the reform of public administration all throughout the world. Although there were obvious similarities in terminology used in different countries, the model was usually adapted to the cultural and p...

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Bibliographic Details
Main Authors Schedler, Kuno (Author), Proeller, Isabella (Author)
Format Electronic eBook
LanguageEnglish
Published Bingley, U.K : Emerald Publishing Limited : Information Age Publishing, [2010]
SeriesResearch in public management (Unnumbered)
Subjects
Administrative agencies > Management > Evaluation.
Public administration > Evaluation.
Total quality management in government.
Business & Economics > Human Resources & Personnel Management.
Public administration.
Personnel and human resources management.
elektronické knihy
electronic books
Online AccessFull text
ISBN9781806617067
DOI10.1108/978-1-61735-182-2
Physical Description1 online resource (xiv, 254 pages) : illustrations

Cover

Table of Contents:
  • Preface
  • Part I. Introduction and fundamentals
  • Chapter 1. Public administration and outcome-oriented public management
  • Chapter 2. Theoretical foundations and fundamental premises of npm
  • Part II. Strategic elements in the concept of npm
  • Chapter 3. The strategy of npm
  • Part III. Structural and processual elements in the concept of opm
  • Chapter 4. The decentralisation of the management and organisation structure
  • Chapter 5. Organisation from the points of view of customers and quality
  • Chapter 6. Outcome-oriented control through performance agreements
  • Chapter 7. The reinforcement of leadership responsibility through one-line budgets and management
  • Chapter 8. Competition and market mechanisms
  • Chapter 9. The relationship between opm and the law
  • Part IV. Capacities: The resources of opm
  • Chapter 10. Human resources capacity
  • Chapter 11. Technical capacity: Information technology
  • Part V. Cultural aspects in the concept of opm
  • Chapter 12. The administrative culture of opm
  • Part VI. Reflections on the model
  • Chapter 13. The model of outcome-oriented public management under scrutiny. English-german glossary
  • References.

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