rdf-syntax-grammar
mods:
  schema location: http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
  title info:
    non sort: The
    title: house of quality in a minute
    sub title: a guide to quality function deployment
  name:
    name part: Madu, Christian N. (Christian Ndubisi)
    role:
      role term: creator
    role:
      role term: author.
  type of resource: text
  genre: bibliography
  genre: elektronické knihy
  genre: electronic books
  origin info:
    place:
      place term: enk
    date issued: 2020
    edition: Third edition.
    issuance: monographic
  language:
    language term: eng
  physical description:
    form: remote
    extent: 1 online resource (viii, 145 pages) : illustrations
  abstract: "Quality function deployment (QFD) is an effective tool to help organizations to become more competitive by designing their products and services to satisfy customers' requirements. This book is precise and direct and focuses on the key issues in building the House of Quality otherwise known as Quality Function Deployment (QFD). By reading this book, the manager understands how to solicit customer requirement information, how design requirements are matched to customer requirements, how priorities of customer needs are established, and how activities are benchmarked. Furthermore, this new edition further expands the topic to include process change initiatives on the premise that QFD cannot be achieved if the organization itself is not transformed to achieve customer satisfaction. The manager is guided on how to solve critical problems to achieve customer satisfaction. The book guides the reader to understand how companywide quality activities are related to QFD. This association is often lacking in other presentations that treat QFD as if it is independent of other quality efforts, such as process change initiative. The books will therefore include information on related quality initiatives such as: Identification of customer needs, Benchmarking & re-engineering, Strategic planning, Quality assurance, Stakeholder teams, Concurrent engineering, Cost control & productivity improvement, Six sigma, Process change initiative"--
  table of contents: Chapter 1. History and definition of quality function deployment (qfd) -- Chapter 2. Voice of the customer -- Chapter 3. Identifying customer needs -- Chapter 4. House of quality -- Chapter 5. Qfd and the analytic hierarchy process (ahp) -- Chapter 6. Qfd and benchmarking -- Chapter 7. Qfd and strategic planning -- Chapter 8. Qfd and statistical quality control -- Chapter 9. Six sigma and qfd -- Chapter 10. Stakeholder versus customer in product design -- Chapter 11. Qfd and concurrent engineering -- Chapter 12. Qfd, cost control, and productivity improvement -- Chapter 13. Qfd and process change management -- About the author.
  note: by Christian N. Madu (Pace University, United States and University of Nigeria, Nsukka).
  note: Plný text je dostupný pouze z IP adres počítačů Univerzity Tomáše Bati ve Zlíně nebo vzdáleným přístupem pro zaměstnance a studenty
  note: Includes bibliographical references.
  subject:
    topic: Quality control
  subject:
    topic: Business & Economics
    topic: Quality Control
  subject:
    topic: Quality Assurance (QA) and Total Quality Management (TQM)
  classification: 658.4/013
  classification: 62
  identifier: 9781806606061
  identifier: https://proxy.k.utb.cz/login
  access condition: Plný text je dostupný pouze z IP adres počítačů Univerzity Tomáše Bati ve Zlíně nebo vzdáleným přístupem pro zaměstnance a studenty
  record info:
    record content source: DLC
    record creation date: 200324
    record change date: 20250607101345.7
    record identifier: em-9781806606061
    language of cataloging:
      language term: eng