From discord to harmony : making your workplace hum
"Conflicts happen, and the workplace can be a breeding ground for negative conflicts. Consider that organizational culture consists of shared values, beliefs, assumptions, perceptions, and norms. Add to that the fact that organizations are multifaceted associations of individuals, departments,...
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| Main Authors | , |
|---|---|
| Format | Electronic eBook |
| Language | English |
| Published |
Bingley, U.K :
Emerald Publishing Limited : Information Age Publishing, Inc.,
2020.
|
| Subjects | |
| Online Access | Full text |
| ISBN | 9781806605859 |
| DOI | 10.1108/978-1-64113-986-1 |
| Physical Description | 1 online resource (492 pages) |
Cover
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| 001 | em-9781806605859 | ||
| 003 | UtOrBLW | ||
| 005 | 20250607101025.8 | ||
| 006 | m o d | ||
| 007 | cr ||||||||||| | ||
| 008 | 200213s2020 enk ob 000 0 eng d | ||
| 020 | |a 9781806605859 |q (e-book) | ||
| 040 | |a DLC |b eng |c DLC |e rda |d DLC | ||
| 080 | |a 658.3 | ||
| 082 | 0 | 4 | |a 658.4053 |2 23 |
| 100 | 1 | |a Wilkin, LaVena, |e author. | |
| 245 | 1 | 0 | |a From discord to harmony : |b making your workplace hum / |c edited by LaVena Wilkin, Tony Belak. |
| 264 | 1 | |a Bingley, U.K : |b Emerald Publishing Limited : |b Information Age Publishing, Inc., |c 2020. | |
| 264 | 4 | |c ©2020 | |
| 300 | |a 1 online resource (492 pages) | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 504 | |a Includes bibliographical references. | ||
| 505 | 0 | |a Acknowledgments -- Section I. From discord -- Chapter 1. Toxic leaders: Who they are, what they do, and what you can do about them at work / Teresa A. Daniel -- Chapter 2. Recognizing and responding to workplace bullying and mobbing: Guidelines for business leaders / Maureen Duffy -- Chapter 3. Workplace incivility: Implications and solutions / Helen MacLennan -- Chapter 4. Restorative justice: Principles and inclusive applications in organizations / Nancy Geist Giacomini and Monica Valentine -- Chapter 5. Maintaining harmony in Irish workplaces: A view of workplace dispute resolution practice in Ireland / Gerry Rooney -- Chapter 6. What should your organization know before embarking on the exploration-exploitation journey? The exploration-exploitation paradox: Insights, considerations, and managerial implications / Shalom Charles Malka -- Chapter 7. Exchanging cacophony for congruence: Lessons from the public sector / Angie Lewis, Kyle Werner, and Sandy Zehr -- Chapter 8. Manage anger spectrum pitfalls to work in your favor / Kimberly Castle -- Chapter 9. The era of #metoo and time's up: A spotlight on sexual harassment at work / Teresa A. Daniel -- Chapter 10. Join the peace train: Incorporating peace-building principles and practices in your organization / Christina Murtaugh -- Chapter 11. A workplace bullying perspective: Blending the melodies of ballads (the story) and classical (the research) / William Hymes and LaVena Wilkin -- Section II. To harmony -- Chapter 12. Coaching your people through tough situations / Barbara J. Lassiter -- Chapter 13. Conflict coaching model techniques for workplace managers, leaders, and practitioners / Gary Boettcher -- Chapter 14. Managing conflict in the local church / Tony Rose -- Chapter 15. Brain function's role in conflict: How the lizard and the puppy effect decision-making / Peggy McNeive -- Chapter 16. Canines and cubicles: Dogs in the workplace / David M. Simpson -- Chapter 17. Alternative dispute resolution processes for managers and practitioners / Gary Boettcher -- Section III. Making the workplace hum -- Chapter 18. From discord to harmony: Five skills for keeping your workplace humming / LaVena Wilkin -- Chapter 19. How to manage workplace conflict through intelligent conversations and conflict management tools: For executives, leaders, managers, and practitioners / Gary Boettcher -- Chapter 20. The work of employee engagement: Practical strategies for the workplace / E. Kobena Osam and Brad Shuck -- Chapter 21. Culture by design: A case study in transformational change / Diane Banic -- Chapter 22. The evolution of ethical leaders and organizations / Marilyn Faulkenburg -- Chapter 23. In pursuit of harmony: How a shared leadership practice works as a conflict management system / Alexia Georgakopoulos and Barb Allen -- Chapter 24. Incorporating evidence-based conflict management into organizational ombuds practice / Toran Hansen, Lisa Witzler, and Tyler Smith -- Chapter 25. What in the world is an ombudsman? / Tony Belak and Creighlynn D. Thoele -- About the contributors. | |
| 506 | |a Plný text je dostupný pouze z IP adres počítačů Univerzity Tomáše Bati ve Zlíně nebo vzdáleným přístupem pro zaměstnance a studenty | ||
| 520 | |a "Conflicts happen, and the workplace can be a breeding ground for negative conflicts. Consider that organizational culture consists of shared values, beliefs, assumptions, perceptions, and norms. Add to that the fact that organizations are multifaceted associations of individuals, departments, and divisions, and each is competing for scarce resources. Stir in a little power imbalance and organizational political posturing. Then, add the fact that today's managers are faced with diversity and cultural issues ranging from race and gender to individual ethnicity, principles, and philosophies, about which we are more vocal. Shake all that together and you have a workplace that is bubbling over with conflicted people and situations. However, when productively managed, conflicts can be the lifeblood of an organization. Consider that music is not a single note. Rather, it is the silence between the notes that make beautiful music. Conflict is the silence between the notes. Unfortunately, conflict has a bad reputation, and it is often labeled as disagreement, fighting, or arguing that leads to stress, retaliation, and resentment. Even though managers spend between 40% and 60% of their days dealing with conflicts, many have not learned what causes conflicts or how to productively manage them, so they avoid or force outcomes. As a result, discord abounds and results in fractured relationships, loss of productivity, and even lawsuits. Learning to fine tune the conflicts will help managers orchestrate a more harmonious workplace"-- |c Provided by publisher. | ||
| 588 | 0 | |a Print version record. | |
| 650 | 0 | |a Organizational behavior. | |
| 650 | 0 | |a Corporate culture. | |
| 650 | 0 | |a Conflict management. | |
| 650 | 0 | |a Organizational effectiveness. | |
| 650 | 7 | |a Business & Economics |x Conflict Resolution & Mediation. |2 bisacsh | |
| 650 | 7 | |a Personnel and human resources management. |2 thema | |
| 650 | 7 | |a Business and Management. |2 thema | |
| 650 | 7 | |a Arbitration, mediation and alternative dispute resolution. |2 thema | |
| 655 | 7 | |a elektronické knihy |7 fd186907 |2 czenas | |
| 655 | 9 | |a electronic books |2 eczenas | |
| 700 | 1 | |a Belak, Tony, |e author. | |
| 776 | 0 | 8 | |i Print version: |z 9781641139854 (hardback) |z 9781641139847 (paperback) |
| 776 | 0 | 8 | |i PDF version: |z 9781641139861 |
| 856 | 4 | 0 | |u https://proxy.k.utb.cz/login?url=https://doi.org/10.1108/978-1-64113-986-1 |