Marketing in healthcare-related industries

"Healthcare delivery and the healthcare industry in the 21st century face a multiplicity of challenges. These include changing disease patterns, more technology-driven health interventions, a more assertive and quality conscious clientele, as well as a rapidly growing for-profit segment of the...

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Bibliographic Details
Main Authors Hinson, Robert (Author), Adeola, Ogechi (Author), Limbu, Yam B. (Author), Mogaji, Emmanuel (Author)
Format Electronic eBook
LanguageEnglish
Published Bingley, U.K : Emerald Publishing Limited : Information Age Publishing, Inc., [2020]
Subjects
Online AccessFull text
ISBN9781806605347
DOI10.1108/978-1-64802-108-4
Physical Description1 online resource (294 pages) : portraits

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020 |a 9781806605347  |q (e-book) 
040 |a DLC  |b eng  |c DLC  |e rda  |d DLC 
080 |a 658.8 
082 0 4 |a 362.1068/8  |2 23 
100 1 |a Hinson, Robert  |q (Robert Ebo),  |e author. 
245 1 0 |a Marketing in healthcare-related industries /  |c Robert E. Hinson, Yam B. Limbu, Emmanuel Mogaji. 
264 1 |a Bingley, U.K :  |b Emerald Publishing Limited :  |b Information Age Publishing, Inc.,  |c [2020] 
264 4 |c ©2020 
300 |a 1 online resource (294 pages) :  |b portraits 
336 |a text  |b txt  |2 rdacontent 
337 |a computer  |b c  |2 rdamedia 
338 |a online resource  |b cr  |2 rdacarrier 
504 |a Includes bibliographical references. 
505 0 |a Foreword -- Preface -- Chapter 1.an Introduction to marketing in healthcare -- Chapter 2.services marketing as the bedrock of healthcare marketing -- Chapter 3.the evolving societal and healthcare context -- Chapter 4.public sector marketing in healthcare -- Chapter 5.strategic planning in healthcare marketing -- Chapter 6.managing innovation in healthcare institutions -- Chapter 7.healthcare stakeholders -- Chapter 8.consumer behavior in healthcare service encounters -- Chapter 9.positioning healthcare services in competitive markets -- Chapter 10.balancing healthcare service demand and capacity -- Chapter 11.managing relationships and building loyalty in healthcare industries -- Chapter 12.marketing tool kit for healthcare managers. About the authors. 
506 |a Plný text je dostupný pouze z IP adres počítačů Univerzity Tomáše Bati ve Zlíně nebo vzdáleným přístupem pro zaměstnance a studenty 
520 |a "Healthcare delivery and the healthcare industry in the 21st century face a multiplicity of challenges. These include changing disease patterns, more technology-driven health interventions, a more assertive and quality conscious clientele, as well as a rapidly growing for-profit segment of the industry. This places more responsibilities on healthcare service providers in both the public and private sectors to deliver value-for-money services at competitive costs. To respond to this, a carefully crafted marketing approach is needed by all players in the industry to sustain the confidence of its clientele. Marketing in Healthcare-Related Industries captures the concepts and complexities of marketing healthcare in today's environment. The book provides detailed conceptual and practical insights that will be of great benefit to healthcare students and practitioners. Topics on healthcare marketing have been carefully selected to provide wide coverage and are illustrated by mini-cases with a highly practical marketing tool kit for healthcare managers also included"--  |c Provided by publisher. 
588 0 |a Print version record. 
650 0 |a Medical care  |x Marketing. 
650 7 |a Business & Economics  |x Industries  |x Healthcare.  |2 bisacsh 
650 7 |a Health economics.  |2 thema 
650 7 |a Industry and industrial studies.  |2 thema 
650 7 |a Health systems and services.  |2 thema 
655 7 |a elektronické knihy  |7 fd186907  |2 czenas 
655 9 |a electronic books  |2 eczenas 
700 1 |a Adeola, Ogechi,  |e author. 
700 1 |a Limbu, Yam B.,  |e author. 
700 1 |a Mogaji, Emmanuel,  |e author. 
776 0 8 |i Print version:  |z 9781648021077, 9781648021060 
776 0 8 |i PDF version:  |z 9781648021084 
856 4 0 |u https://proxy.k.utb.cz/login?url=https://doi.org/10.1108/978-1-64802-108-4