Conflict management and dialogue in higher education

"Conflict management is an overlooked area in leadership development. Mediation as an intervention method to use in conflict management can be productive for building leadership capacity and organizational development in higher education. Adults average five conflicts per day and people in titl...

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Bibliographic Details
Main Authors Algert, Nance T. (Author), Liau-Hing Yep, Carla (Author), Rogers, Kenita S. (Author), Stanley, Christine A. (Author)
Format Electronic eBook
LanguageEnglish
Published Bingley, U.K : Emerald Publishing Limited : Information Age Publishing, Inc., 2021.
EditionThird edition.
SeriesContemporary issues in conflict management and dialogue.
Subjects
Online AccessFull text
ISBN9781806604869
DOI10.1108/978-1-64802-308-8
Physical Description1 online resource (xv, 211 pages)

Cover

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082 0 4 |a 378.1/2  |2 23 
100 1 |a Algert, Nance T.,  |e author. 
245 1 0 |a Conflict management and dialogue in higher education /  |c Nance T. Algert, Carla Liau-Hing Yep, Kenita S. Rogers, Christine A. Stanley. 
250 |a Third edition. 
264 1 |a Bingley, U.K :  |b Emerald Publishing Limited :  |b Information Age Publishing, Inc.,  |c 2021. 
264 4 |c ©2021 
300 |a 1 online resource (xv, 211 pages) 
336 |a text  |b txt  |2 rdacontent 
337 |a computer  |b c  |2 rdamedia 
338 |a online resource  |b cr  |2 rdacarrier 
490 1 |a Contemporary issues in conflict management and dialogue 
500 |a Second edition entered under: Watson, Nancy T. 
500 |a Includes index. 
504 |a Includes bibliographical references. 
505 0 |a Foreword. Prelude and book organization -- Acknowledgments -- Section I. Why focus on managing conflict? -- Section II. Realities about conflict -- Section III. Conflict management from AI? practitioner perspective -- Section IV. Unit leaders' responsibilities with conflict -- Section V. Unique attributes around conflict in higher education -- Section VI. Conflict management in higher education: A review of selected literature -- Section VII. Personal skills required to be AI? good conflict manager -- Section VIII. Mediation skills in managing conflict -- Section ix: Dialogue as AI? conflict management strategy -- Section x: Conclusion and the way forward. Glossary -- About the authors. 
506 |a Plný text je dostupný pouze z IP adres počítačů Univerzity Tomáše Bati ve Zlíně nebo vzdáleným přístupem pro zaměstnance a studenty 
520 |a "Conflict management is an overlooked area in leadership development. Mediation as an intervention method to use in conflict management can be productive for building leadership capacity and organizational development in higher education. Adults average five conflicts per day and people in titled leadership spend over two-thirds of their time engaged in managing conflict. This book offers conflict management strategies, models, and processes to support college and university personnel in recognizing and managing conflicts and how to build skill sets that can enhance effective communication and address issues strategically"--  |c Provided by publisher. 
588 0 |a Print version record. 
650 0 |a College teachers  |x Professional relationships. 
650 0 |a College administrators  |x Professional relationships. 
650 0 |a Conflict management. 
650 0 |a College personnel management. 
650 7 |a Education  |x Administration  |x General.  |2 bisacsh 
650 7 |a Educational administration and organization.  |2 thema 
655 7 |a elektronické knihy  |7 fd186907  |2 czenas 
655 9 |a electronic books  |2 eczenas 
700 1 |a Liau-Hing Yep, Carla,  |e author. 
700 1 |a Rogers, Kenita S.,  |e author. 
700 1 |a Stanley, Christine A.,  |e author. 
776 0 8 |i Print version:  |z 9781648023071 (hardback)  |z 9781648023064 (paperback) 
776 0 8 |i PDF version:  |z 9781648023088 
830 0 |a Contemporary issues in conflict management and dialogue. 
856 4 0 |u https://proxy.k.utb.cz/login?url=https://doi.org/10.1108/978-1-64802-308-8