Conflict management and dialogue in higher education

• Main Authors: Algert, Nance T. (Author), Liau-Hing Yep, Carla (Author), Rogers, Kenita S. (Author), Stanley, Christine A. (Author)
• Format: Electronic eBook
• Language: English
• Published: Bingley, U.K : Emerald Publishing Limited : Information Age Publishing, Inc., 2021.
• Edition: Third edition.
• Series: Contemporary issues in conflict management and dialogue.
• Subjects: College teachers > Professional relationships.; College administrators > Professional relationships.; Conflict management.; College personnel management.; Education > Administration > General.; Educational administration and organization.; elektronické knihy; electronic books
• ISBN: 9781806604869
• DOI: 10.1108/978-1-64802-308-8
• Physical Description: 1 online resource (xv, 211 pages)
• Item Description: Second edition entered under: Watson, Nancy T.; Includes index.
• Access: Plný text je dostupný pouze z IP adres počítačů Univerzity Tomáše Bati ve Zlíně nebo vzdáleným přístupem pro zaměstnance a studenty

"Conflict management is an overlooked area in leadership development. Mediation as an intervention method to use in conflict management can be productive for building leadership capacity and organizational development in higher education. Adults average five conflicts per day and people in titled leadership spend over two-thirds of their time engaged in managing conflict. This book offers conflict management strategies, models, and processes to support college and university personnel in recognizing and managing conflicts and how to build skill sets that can enhance effective communication and address issues strategically"--