Conflict management and leadership development using mediation

"Conflict management is an overlooked area in leadership development. Mediation as an intervention method to use in conflict management can be productive for building leadership capacity and organizational development in higher education. Adults average five conflicts per day and people in titl...

Full description

Saved in:
Bibliographic Details
Main Author Algert, Nance T. (Author)
Format Electronic eBook
LanguageEnglish
Published Bingley, U.K : Emerald Publishing Limited : Information Age Publishing, Inc., [2021]
SeriesContemporary issues in conflict management and dialogue.
Subjects
Conflict management.
Mediation.
Leadership.
Business & Economics > Conflict Resolution & Mediation.
Management: leadership and motivation.
Business and Management.
Arbitration, mediation and alternative dispute resolution.
elektronické knihy
electronic books
Online AccessFull text
ISBN9781806604616
DOI10.1108/9781648022616
Physical Description1 online resource (xii, 105 pages) : illustrations

Cover

Table of Contents:
  • Preface / Nance T Algert
  • Introduction
  • Section i. Change and the workplace
  • Section ii. Conflict
  • Section iii. Conflict management
  • Section iv. Conflict engagement
  • Section v. Organizational conflict
  • Section vi. Mediation
  • Section vii. Models of mediation. Glossary. Appix i: Ethical guidelines for mediators. appix ii. Captured conflict management phrases. appix iii. Reading reference list. about the author.

Similar Items