Conflict management and leadership development using mediation

• Main Author: Algert, Nance T. (Author)
• Format: Electronic eBook
• Language: English
• Published: Bingley, U.K : Emerald Publishing Limited : Information Age Publishing, Inc., [2021]
• Series: Contemporary issues in conflict management and dialogue.
• Subjects: Conflict management.; Mediation.; Leadership.; Business & Economics > Conflict Resolution & Mediation.; Management: leadership and motivation.; Business and Management.; Arbitration, mediation and alternative dispute resolution.; elektronické knihy; electronic books
• ISBN: 9781806604616
• DOI: 10.1108/9781648022616
• Physical Description: 1 online resource (xii, 105 pages) : illustrations
• Access: Plný text je dostupný pouze z IP adres počítačů Univerzity Tomáše Bati ve Zlíně nebo vzdáleným přístupem pro zaměstnance a studenty

"Conflict management is an overlooked area in leadership development. Mediation as an intervention method to use in conflict management can be productive for building leadership capacity and organizational development in higher education. Adults average five conflicts per day and people in titled leadership spend over two-thirds of their time engaged in managing conflict. This workbook offers conflict management strategies, models, and processes to support college and university personnel in recognizing and managing conflicts and how to build skill sets that can enhance effective communication and address conflicts"--