The mask methodology and knowledge books

The Mask Methodology and Knowledge Books enables an organization to develop knowledge books, which have proven to be easy to use, easy to store, find and manage, and easy to update as organizational knowledge changes. They have also proven to be highly effective self-study and training resources. Un...

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Bibliographic Details
Main Authors Ermine, Jean-Louis (Author), Bedford, Denise (Author), Garcia-Perez, Alexeis (Author)
Format Electronic eBook
LanguageEnglish
Published Bingley, U.K. : Emerald Publishing Limited, 2025.
SeriesWorking methods for knowledge management.
Subjects
Tacit knowledge.
Industrial management.
elektronické knihy
electronic books
Online AccessFull text
ISBN9781804554326
DOI10.1108/9781804554302
Physical Description1 online resource (288 pages)

Cover

Table of Contents:
  • Engineering critical business knowledge
  • Chapter 1. Knowledge engineering for everyone
  • Chapter 2. Engineering knowledge for everyone
  • Chapter 3. The critical role of tacit knowledge
  • Chapter 4. Making tacit knowledge explicit
  • Chapter 5. Knowledge representation the theory of mask and the development of knowledge books
  • Chapter 6. Overview of the mask framework and methodology
  • Chapter 7. The six knowledge models
  • Chapter 8. History of the knowledge book technique design and development of a knowledge book
  • Chapter 9. High level overview of a knowledge book project
  • Chapter 10. Designing and building the phenomenon model
  • Chapter 11. Designing and building the activity model
  • Chapter 12. Designing and building the history model
  • Chapter 13. Designing and building the concept model
  • Chapter 14. Designing and building the task model
  • Chapter 15. Designing and building the lineage model
  • Appendices
  • Appendix A. Pulling it all together
  • Appendix B. Knowledge elicitation - an authoritative bibliography
  • Appendix C. Guidelines on preparing for knowledge elicitation interviews
  • Appendix D. Future research topics
  • Appendix E. Selective bibliography of J.L. Ermine's mask and knowledge books writings.

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