(Re)discovering the human element in public relations and communication management in unpredictable times

We live in evolving societies that undergo profound and rapid transformations, and trust and reputation are at risk in a dynamic, disruptive, and uncertain world. How issues are approached in public relations and communication management will determine the future of the field and practice. In this c...

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Other Authors: Rodríguez-Salcedo, Natalia, (Editor), Moreno, Ángeles, (Editor), Einwiller, Sabine, (Editor), Recalde, Mónica, (Editor)
Format: eBook
Language: English
Published: Bingley, U.K. : Emerald Publishing Limited, 2023.
Series: Advances in public relations and communication management ; v. 6.
Subjects:
ISBN: 9781803828992
Physical Description: 1 online resource (304 pages).

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245 0 0 |a (Re)discovering the human element in public relations and communication management in unpredictable times /  |c edited by Natalia Rodríguez-Salcedo (University of Navarra, Spain), Ángeles Moreno (University Rey Juan Carlos, Spain), Sabine Einwiller (University of Vienna, Austria), and Mónica Recalde (University of Navarra, Spain). 
264 1 |a Bingley, U.K. :  |b Emerald Publishing Limited,  |c 2023. 
264 4 |c ©2023 
300 |a 1 online resource (304 pages). 
336 |a text  |b txt  |2 rdacontent 
337 |a computer  |b c  |2 rdamedia 
338 |a online resource  |b cr  |2 rdacarrier 
490 1 |a Advances in public relations and communication management ;  |v v. 6 
504 |a Includes bibliographical references and index. 
505 0 |a Introduction / Ángeles Moreno -- Challenges of change in unpredictable times -- Chapter 1. Uncovering design criteria for a digital feedback tool to promote energy saving behaviour / Pascal de Vries and Igor ter Halle -- Chapter 2. Strategic communication in unpredictable times: A case study of croatian universities / Mirela Holy -- Chapter 3. Feminist crisis communication and ethics of care: An analysis of crisis communication messages from first minister of Scotland, nicola sturgeon, during COVID-19 pandemic / Aryna-Alexandra Creanga -- Chapter 4. The guiding principles of the profession. A comparative study / Susana Miquel Segarra, Gisela Gonçalves, and Isabel Ruiz-Mora -- The human element in employee communication -- Chapter 5. Diversity, inclusion, and communication: The role of internal communication in creating an inclusive work environment / Daniel Wolfgruber and Sabine Einwiller -- Chapter 6. Strategic internal communication and generational change: Opportunities and challenges for segmentation and customisation by generation. A study of Swiss communication managers / Albena Björck, Selina Guhl, and Robin Sticher -- Chapter 7. The effects of social exchange quality indicators on employee engagement through internal communication / Anja Špoljaric and Dejan Vercic -- Chapter 8. Employee activism: When employees speak out publicly against their employer / Neda Ninova-Solovykh -- The people behind strategic communication -- Chapter 9. Stigmatization of spokespersons / Olaf Hoffjann, Julia Gürster, Lara Johanna Hackenbeck, Jakob Halm, and Lena Katharina Mirthes -- Chapter 10. Regulated lobbying in Scotland: A typological study of public affairs practitioners / Neil James Freshwater -- Chapter 11. The elements of advocacy: Finnish PR consultants' media strategies in lobbying / Markus Mykkänen -- Chapter 12. Discovering digital lobbying: How digital transformation and social media affect classic lobbying actors / Kathrin Stürmer, Lars Rademacher, Pio Fenton, and Gearoid O Suilleabhain. 
520 |a We live in evolving societies that undergo profound and rapid transformations, and trust and reputation are at risk in a dynamic, disruptive, and uncertain world. How issues are approached in public relations and communication management will determine the future of the field and practice. In this complex scenario, going back to the basic elements of public relations - people and relationships - when managing communications is more important than ever before. (Re)discovering the Human Element in Public Relations and Communication Management in Unpredictable rethinks what it means to put the person at the center of the organization's decisions. The chapters explore different aspects of how public relations and communication management address the challenges of change in unpredictable times, while considering the human element and the people behind communication. The research was selected from a large number of peer-reviewed contributions to the 2021 Annual Congress of the European Public Relations Education and Research Association (EUPRERA), hosted by Universidad de Navarra in Spain. Advances in Public Relations and Communication Management (APCRM) is a publication of the European Public Relations Education and Research Association (EUPRERA). Each volume includes contributions from EUPRERA's annual congress and follow the theme of each event. 
588 0 |a Print version record. 
650 0 |a Public relations  |v Congresses. 
650 0 |a Communication in management  |v Congresses. 
650 0 |a Decision making  |v Congresses. 
650 7 |a Business & Economics, Public Relations.  |2 bisacsh 
650 7 |a Public relations.  |2 bicssc 
655 7 |a elektronické knihy  |7 fd186907  |2 czenas 
655 9 |a electronic books  |2 eczenas 
700 1 |a Rodríguez-Salcedo, Natalia,  |e editor. 
700 1 |a Moreno, Ángeles,  |e editor. 
700 1 |a Einwiller, Sabine,  |e editor. 
700 1 |a Recalde, Mónica,  |e editor. 
776 0 8 |i Print version:  |z 9781803828985 
776 0 8 |i PDF version:  |z 9781803828978 
830 0 |a Advances in public relations and communication management ;  |v v. 6. 
856 4 0 |u https://proxy.k.utb.cz/login?url=https://doi.org/10.1108/S2398-3914202306  |y Full text