Crisis communication in China : strategies taken by the Chinese government and online public opinion

While past public crises were addressed by focusing on protecting the public safety and maintaining public order, public crises today, such as the COVID-19 outbreak, require different responses and face more challenges. Crisis Communication in China examines crisis communication strategies taken by...

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Bibliographic Details
Main Author: Cui, Wei, (Author)
Format: eBook
Language: English
Published: Bingley, U.K. : Emerald Publishing Limited, 2022.
Series: Digital activism and society.
Subjects:
Communication in politics > China.
Crisis management > China.
Social media > Political aspects > China.
Political Science > Political Process > General.
Political structure & processes.
China > Politics and government > 2002- > Public opinion.
Public opinion > China.
elektronické knihy
electronic books
ISBN: 9781801179843
Physical Description: 1 online resource (212 pages).

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Table of contents

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020 |a 9781801179843  |q (e-book) 
040 |a UtOrBLW  |b eng  |e rda  |c UtOrBLW 
043 |a a-cc--- 
080 |a 323 
100 1 |a Cui, Wei,  |e author. 
245 1 0 |a Crisis communication in China :  |b strategies taken by the Chinese government and online public opinion /  |c by Wei Cui (Tongji University, China). 
264 1 |a Bingley, U.K. :  |b Emerald Publishing Limited,  |c 2022. 
264 4 |c ©2022 
300 |a 1 online resource (212 pages). 
336 |a text  |b txt  |2 rdacontent 
337 |a computer  |b c  |2 rdamedia 
338 |a online resource  |b cr  |2 rdacarrier 
490 1 |a Digital activism and society: politics, economy and culture in network communication 
504 |a Includes bibliographical references and index. 
505 0 |a Chapter 1. Introduction -- Chapter 2. Crisis communication theory -- Chapter 3. The Chinese government's crisis communication strategies during h7n9 -- Chapter 4. Cultural factors in China's crisis communication -- Chapter 5. An analysis of crisis communication discourse during h7n9 -- Chapter 6. Learning from the past: Extending scct to a Chinese context. 
520 |a While past public crises were addressed by focusing on protecting the public safety and maintaining public order, public crises today, such as the COVID-19 outbreak, require different responses and face more challenges. Crisis Communication in China examines crisis communication strategies taken by the Chinese government during public crises and discusses how the public react to these strategies, exploring the cultural context and the development of digital media as critical factors underlying the strategies adopted. Much of the previous research on crisis communication in China adopted Coombs' Situational Crisis Communication Theory. However, as a theory proposed and developed in the West, its application in a non-Western culture requires testing. In addition, cultural influences and the role of digital technology have been discussed in some existing literature, but few studies have attempted to integrate these elements into crisis communication theories. In order to fill these two gaps, this research analyses the Chinese government's crisis communication strategies during the H7N9 crisis, examining not only the government's management of the crisis but also the public's reaction to the official communication process. It also explores the cultural context and the development of digital media as critical factors underlying the strategies adopted. The analysis contributes to development of a comprehensive theory that incorporates these two elements, which shows and identifies related crisis communication strategies emerged from cultural traditions and the development of digital media. 
588 0 |a Print version record. 
650 0 |a Communication in politics  |z China. 
650 0 |a Crisis management  |z China. 
650 0 |a Social media  |x Political aspects  |z China. 
651 0 |a China  |x Politics and government  |y 2002-  |x Public opinion. 
651 0 |a Public opinion  |z China. 
650 7 |a Political Science  |x Political Process  |x General.  |2 bisacsh 
650 7 |a Political structure & processes.  |2 bicssc 
655 7 |a elektronické knihy  |7 fd186907  |2 czenas 
655 9 |a electronic books  |2 eczenas 
776 0 8 |i Print version:  |z 9781801179836 
776 0 8 |i PDF version:  |z 9781801179829 
830 0 |a Digital activism and society. 
856 4 0 |u https://proxy.k.utb.cz/login?url=https://doi.org/10.1108/9781801179829  |y Full text 

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