The soft side of knowledge management in health institutions

Why are hospitals so difficult to manage? It is agreed that cost-effectiveness is important, but knowledge-effectiveness is as equally essential as knowledge, skills and attitudes are the most critical competence factors in hospitals. Managing, controlling, and communicating knowledge within social...

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Bibliographic Details
Main Author Johannessen, Jon-Arild (Author)
Format Electronic eBook
LanguageEnglish
Published Bingley, U.K. : Emerald Publishing Limited, 2021.
SeriesEmerald points.
Subjects
Hospitals > Administration.
Medical informatics.
Knowledge management.
elektronické knihy
electronic books
Online AccessFull text
ISBN9781801179263
DOI10.1108/9781801179249
Physical Description1 online resource (144 pages).

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Table of Contents:
  • Chapter 1. Introduction to the history of hospital leadership
  • Chapter 2. Management philosophies in hospitals
  • Chapter 3. The knowledge-effectiveness perspective
  • Chapter 4. Value creation processes in hospitals
  • Chapter 5. Technology, innovation and tacit knowledge in hospitals
  • Chapter 6. Organizational learning in hospitals
  • Chapter 7. Conflict resolution in hospitals.

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