Emotion in the library workplace

Emotions are prevalent in the library workplace leading to many questions and areas of analysis worth exploring. For example, what tools for developing emotional intelligence are used effectively in library workplaces? How can emotional labor be managed to minimize the negative effects of emotion wo...

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Bibliographic Details
Other Authors Hines, Samantha (Editor), Matteson, Miriam L. (Editor)
Format Electronic eBook
LanguageEnglish
Published Bingley, U.K. : Emerald Publishing Limited, 2017.
SeriesAdvances in library administration and organization, v. 37
Subjects
Online AccessFull text
ISBN9781787430839
9781787432413
ISSN0732-0671 ;
DOI10.1108/S0732-0671201737
Physical Description1 online resource (230 pages).

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Table of Contents:
  • Prelims
  • A primer on emotions in the workplace
  • The potential of mindfulness in managing emotions in libraries
  • Associations between affect, personality, and job satisfaction among library employees: efficient and ethical assessment of library staff
  • Constructing authority in professional practice: personal reflections
  • Avoiding burnout
  • Into the weeds: emotions and deselection in the library
  • Emotional intelligence: a framework for the competencies and traits of reference and user services librarians
  • Legacy practices: implications for leadership
  • Using civility in the form of mindful speech and action to cultivate empathy among library employees
  • Let's talk about how we talk: communication agreements in the library workplace
  • The role of intentional reflective practice and mindfulness in emotional self-regulation for library administrators
  • Afterword
  • About the Authors.