Social media for knowledge sharing in automotive repair

This book explores, describes and explains the predictors essential for the acceptance of social media as a digital platform to share professional knowledge in the field of automotive repair in Germany. It reports a rigorous literature review covering key elements of social media, knowledge manageme...

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Bibliographic Details
Main Author Finkbeiner, Patric (Author)
Format Electronic eBook
LanguageEnglish
Published Cham, Switzerland : Springer, ©2017.
Subjects
Automobiles > Maintenance and repair > Information technology.
Social media.
elektronické knihy
electronic books
Online AccessFull text
ISBN9783319485447
9783319485430
Physical Description1 online resource

Cover

Table of Contents:
  • Introduction
  • Industry Background
  • Literature Review
  • Research Approach
  • Participant Observation
  • Qualitative research: semi-structured expert interview
  • Quantitative research approach
  • Conclusion
  • Discussion.

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