Customer value, shareholder wealth, community wellbeing : a roadmap for companies and investors

This book provides a roadmap for leaders of listed companies to follow in order to build enduring institutions that create value for customers and wealth for shareholders on an ongoing basis, in ways that also enhance the wellbeing of all other legitimate stakeholders - including the wider community...

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Bibliographic Details
Main Authors Kilroy, Denis (Author), Schneider, Marvin (Author)
Format Electronic eBook
LanguageEnglish
Published Cham, Switzerland : Palgrave Macmillan, [2017]
Subjects
Social responsibility of business.
Industrial management.
elektronické knihy
electronic books
Online AccessFull text
ISBN9783319547749
9783319547732
Physical Description1 online resource (xlv, 284 pages) : color illustrations

Cover

Table of Contents:
  • Chapter1 Clarifying the Goal
  • Chapter2 The Understanding
  • Chapter3 Some Important Truths
  • Chapter4 A Bow Wave of Expected Economic Profits
  • Chapter5 Two Joint and Mutually-Reinforcing Objectives
  • Chapter6 Creative Thinking and the Value Creation Mind-Set
  • Chapter7 An Overview of the Journey
  • Chapter8 Valuing the Current Strategy
  • Chapter9 The Systematic Pursuit of Higher Value Strategies
  • Chapter10 Customer Value, Shareholder Wealth & Stakeholder Wellbeing
  • Chapter11 Building an Enduring Institution
  • Chapter12 An Organisation that Prospers well into the Future
  • Chapter13 Conclusion.

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