Solving complex decision problems : a heuristic process

This book offers a decision making procedure to help managers in companies, non-profit organisations and public administration solve problems. It focuses on problem analysis, on developing solution options and on establishing the decision making matrix.

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Bibliographic Details
Main Authors Grünig, Rudolf (Author), Kühn, Richard (Author)
Other Authors Clark, Anthony, 1948- (Translator), O'Dea, Claire (Translator), Montani, Maude (Translator)
Format Electronic eBook
LanguageEnglish
Published Cham, Switzerland : Springer, 2017.
EditionFourth edition.
Subjects
Decision making.
Management.
Business.
Operations research.
elektronické knihy
electronic books
Online AccessFull text
ISBN9783662538142
9783662538135
Physical Description1 online resource

Cover

Table of Contents:
  • Preface; Contents; List of Figures; List of Insets; 1: Introduction; Bibliography; Part I: Decision Problems and Decision-Making Procedures; 2: Decision Problems; 2.1 Notion of Decision Problem; 2.2 Types of Decision Problems; 2.3 Ways to Solve Decision Problems; Bibliography; 3: Goal and Problem-Finding Systems as Requirements for the Discovery of Decision Problems; 3.1 The Functions of Goal and Problem-Finding Systems in the Discovery of Decision Problems; 3.2 Goal Systems; 3.3 Problem-Finding Systems; Bibliography; 4: Rational Decision-Making.
  • 4.1 Sequence of Events in Decision-Making Procedures4.2 Requirements of a Rational Decision-Making Process; 4.3 Support of Rational Decision-Making by Management Science; Bibliography; 5: Decision-Making Procedures; 5.1 Notion of Decision-Making Procedure; 5.2 Dimensions of Decision-Making Procedures and Their Characteristics; 5.3 Types of Decision-Making Procedures; 5.4 Comparison of Heuristic and Analytic Decision-Making Procedures; 5.5 Examples of the Different Types of Decision-Making Procedures; 5.5.1 Introduction; 5.5.2 Example of a Specific Heuristic Decision-Making Procedure.
  • 5.5.3 Example of a General Analytic Decision-Making Procedure5.5.4 Example of a Specific Analytic Decision-Making Procedure; 5.5.5 Comparison of the Three Examples; Bibliography; Part II: A General Heuristic Decision-Making Procedure; 6: Overview of the Decision-Making Procedure; 6.1 Value of a General Heuristic Decision-Making Procedure; 6.2 Proposed Sequence of Steps; 6.3 Brief Explanation of the Steps; 6.4 Basis of the Procedure; Bibliography; 7: Problem Verification and Analysis; 7.1 Overview of the Chapter; 7.2 Verifying the Discovered Decision Problem; 7.3 Problem Analysis.
  • 7.3.1 Introduction7.3.2 If Possible: Framing and Structuring the Decision Problem; 7.3.3 Determining the Problem Causes in the Case of a Threat Problem; Inset 7.1: Approaches for Backward-Moving Problem Indication; 7.3.4 Confirming the Opportunity in the case of an Opportunity Problem; 7.3.5 Defining Sub-problems and Determining Their Processing; Bibliography; 8: Developing and Evaluating Solution Options; 8.1 Overview of the Chapter; 8.2 Developing Solution Options; 8.2.1 Introduction; 8.2.2 If Necessary: Determining Boundary Conditions.
  • 8.2.3 If Necessary: Gaining an Overview of the Solution Space8.2.4 Developing Few, but Significantly Different Options; 8.3 Determining the Decision Criteria; 8.3.1 Introduction; 8.3.2 Clarifying the Pursued Goals; 8.3.3 Fixing One or Several Criteria Per Goal; 8.3.4 Eliminating Overlappings; 8.4 Determining Environmental Scenarios; 8.4.1 Introduction; 8.4.2 Clarifying the Need for Environmental Scenarios; 8.4.3 If Necessary: Developing Few, but Significantly Different Environmental Scenarios; 8.4.4 If Possible: Determining Probabilities for the Environmental Scenarios.

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