Reference Architecture for the Telecommunications Industry : Transformation of Strategy, Organization, Processes, Data, and Applications.

• Main Author: Czarnecki, Christian
• Other Authors: Dietze, Christian
• Format: Electronic eBook
• Language: English
• Published: Cham : Springer International Publishing, 2016.
• Series: Progress in IS.
• Subjects: Business.; Organization.; Planning.; Information technology.; Business > Data processing.; elektronické knihy; electronic books
• ISBN: 9783319467573; 9783319467559
• Physical Description: 1 online resource (272 pages)

This book reflects the tremendous changes in the telecommunications industry in the course of the past few decades - shorter innovation cycles, stiffer competition and new communication products. It analyzes the transformation of processes, applications and network technologies that are now expected...

Table of Contents:

• Preface; Contents; Abbreviations; List of Figures; List of Tables; 1 Addressing the Transformational Needs of Telecommunications Operators; Abstract; 1.1 What Is the Structure of This Book?; 1.2 What Are the Major Findings of This Book?; 1.3 Which Sources Were Used?; 1.4 Who Could Benefit from This Book?; 1.5 How Is the Content Used in Real-Life Projects?; References; 2 Understanding Today's Telecommunications Industry; Abstract; 2.1 Telecommunications Market; 2.1.1 Price Decrease and Cost Pressure; 2.1.2 Emergence of Over-the-Top (OTT) Providers; 2.1.3 Growth Potential in Vertical Markets.
• 2.1.4 A New Role for Regulators2.2 Telecommunications Products and Services; 2.2.1 Interrelation Between Commercial Products and Technical Services; 2.2.2 Customer Experience Management; 2.3 Telecommunications Value Chain; 2.3.1 Erosion of the Traditional Telecommunications Value Chain; 2.3.2 The Operator Partnering Imperative; References; 3 Understanding the Methodical Principles; Abstract; 3.1 Fundamentals of Information Systems Modeling; 3.2 Enterprise Architecture; 3.2.1 Introduction to Enterprise Architecture; 3.2.2 Enterprise Architecture Frameworks.
• 3.2.3 Enterprise Architecture Management3.2.4 The Open Group Architecture Framework; 3.3 Reference Modeling; 3.3.1 Introduction to Reference Modeling; 3.3.2 Types of Reference Models; 3.3.3 Development and Usage of Reference Models; 3.4 Reference Models in the Telecommunications Industry; 3.4.1 TM Forum Business Process Framework (eTOM); 3.4.2 TM Forum Information Framework (SID); 3.4.3 TM Forum Application Framework (TAM); 3.4.4 IT Infrastructure Library (ITIL); 3.5 Introduction to Enterprise Transformation; References; 4 Designing the Architecture Solution; Abstract.
• 4.1 Overview of Reference Architecture4.1.1 Layers of Reference Architecture; 4.1.2 Defining Architecture Domains; 4.1.3 Defining Reference Process Flows; 4.2 Structuring the Architecture Solution; 4.2.1 Structuring the Process Layer; 4.2.2 Structuring the Organizational Mapping; 4.2.3 Structuring the Data Layer; 4.2.4 Structuring the Application Layer; 4.3 Detailing the Customer-Centric Domain; 4.3.1 Reference Process Flows of the Customer-Centric Domain; 4.3.2 Organizational Mapping of the Customer-Centric Domain; 4.3.3 Data Layer of the Customer-Centric Domain.
• 4.3.4 Application Layer of the Customer-Centric Domain4.3.5 Summary of the Customer-Centric Domain; 4.4 Detailing the Technology Domain; 4.4.1 Reference Process Flows of the Technology Domain; 4.4.2 Organizational Mapping of the Technology Domain; 4.4.3 Data Layer of the Technology Domain; 4.4.4 Application Layer of the Technology Domain; 4.4.5 Summary of the Technology Domain; 4.5 Detailing the Product Domain; 4.5.1 Reference Process Flows of the Product Domain; 4.5.2 Organizational Mapping of the Product Domain; 4.5.3 Data Layer of the Product Domain.