Intercultural competence in organizations : a guide for leaders, educators and team players

• Main Author: Matveev, Alex, (Author)
• Format: eBook
• Language: English
• Published: Cham, Switzerland : Springer, [2017]
• Series: Management for professionals.
• Subjects: Diversity in the workplace.; Management.; elektronické knihy; electronic books
• ISBN: 9783319457017; 9783319457000
• Physical Description: 1 online resource (203 pages)
• Access: Plný text je dostupný pouze z IP adres počítačů Univerzity Tomáše Bati ve Zlíně nebo vzdáleným přístupem pro zaměstnance a studenty

This book addresses one of the most critical issues facing global business leaders and the multicultural workforce - how to work and relate effectively in the intercultural contexts. It is a map for navigation and a guide for behavior in many critical intercultural contexts that global business leaders and multicultural team players face. The author describes the complex nature of intercultural competence in a straightforward format helping professionals, practitioners and students to envision a variety of intercultural situations in which they may behave competently. What makes an "interculturally competent" communicator? Do we even know what the term really means? Intercultural Competence in Organizations expands the traditional presentation of existing knowledge by providing a unified discussion of intercultural communication and its conceptual foundations from both communication and organizational behavior perspectives. The author unveils the Collaborative Intercultural Competence Model that helps professionals work more effectively across and within cultures. Featuring examples and skill development exercises, this book will be appealing to professionals, academics and policy makers in the field of international business, global management and intercultural communication.