Analysis of resource management in complex work systems : using the example of Sterile Goods Management in hospitals

This book develops and assesses a decision-making model for resource management in complex work systems in line with the "Systems Engineering" method. It applies the Balanced Scorecard to the development of the criteria system for decision-making, and employs fuzzy linguistics theory to ev...

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Bibliographic Details
Main Author: Lin, Qinglian, (Author)
Format: eBook
Language: English
Published: Singapore : Springer Nature, 2016.
Subjects:
Hospitals > Administration.
Medical care.
elektronické knihy
electronic books
ISBN: 9789811021701
9789811021695
Physical Description: 1 online resource

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Table of contents

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040 |a N$T  |b eng  |e rda  |e pn  |c N$T  |d IDEBK  |d EBLCP  |d N$T  |d YDX  |d OCLCF  |d UAB  |d MERUC  |d IOG  |d ESU  |d JBG  |d IAD  |d ICW  |d ICN  |d OTZ  |d OCLCQ  |d IAS  |d U3W  |d CAUOI  |d OCLCQ  |d KSU  |d BRX  |d UKAHL  |d OCLCQ  |d ERF  |d OCLCQ 
020 |a 9789811021701  |q (electronic bk.) 
020 |z 9789811021695 
035 |a (OCoLC)957156917  |z (OCoLC)957615540 
100 1 |a Lin, Qinglian,  |e author. 
245 1 0 |a Analysis of resource management in complex work systems :  |b using the example of Sterile Goods Management in hospitals /  |c Qinglian Lin. 
264 1 |a Singapore :  |b Springer Nature,  |c 2016. 
300 |a 1 online resource 
336 |a text  |b txt  |2 rdacontent 
337 |a počítač  |b c  |2 rdamedia 
338 |a online zdroj  |b cr  |2 rdacarrier 
505 0 |a 1 Introduction; 1.1 Complexity of Health Care Systems; 1.1.1 Definition of "Complexity"; 1.1.2 Complexity in the Health Care System; 1.2 Changes in Health Care Systems; 1.3 Challenges for Hospital Management; Appendix 1: Overview of Medical Decision Making; References; 2 Research Problem and Aims; 2.1 Research Problem; 2.2 Aims; References; 3 Methodical Approach; 3.1 Foundation of the Methodology; 3.2 Structure of the Book; References; 4 Situation of Resource Management; 4.1 System-Oriented Analysis; 4.2 Cause-Oriented Analysis; 4.3 Future-Oriented Analysis 
505 8 |a 4.4 Solution-Oriented Analysis4.4.1 Decision Making; Appendix 1: The 6-Layer Model; Appendix 2: The Layout of CSSD; Appendix 3: The General Flow of Sterile Goods Between Operating Theatre and Central Sterile Supply Department; References; 5 Knowledge Requirements of DERESIS Model; 5.1 Fuzzy Linguistics Theory; 5.2 Balanced Scorecard; 5.3 Networked Thinking; 5.4 Change Management; 5.5 Group Research; 5.5.1 Group Decision Making; 5.5.2 Communication Within the Group; 5.5.3 Collaboration; References; 6 Development of Theoretical DERESIS Model; 6.1 Methods for the Intelligence Phase 
505 8 |a 6.2 Methods for the Design Phase6.3 Methods for the Choice Phase; 6.4 DERESIS Model; 6.4.1 General Framework; 6.4.2 Generic Model; 6.4.3 Specific Model; References; 7 Evaluation of the DERESIS Model; 7.1 Procedure for Evaluation; 7.2 Evaluation of Results; 7.2.1 Evaluation of the Iterative Relationship; 7.2.2 Evaluation Using the Example; 7.2.3 Evaluation of the Overall Results; Appendix 1: Five Scale Fuzzy Linguistic of Performance Values in Hospital of In-House and Outsourcing Sterile Goods; Appendix 2: Five Scale Fuzzy Linguistic of Weight of Importance of Each Criterion 
505 8 |a Appendix 3: Five Scale Fuzzy Number of Performance Values in Hospital of In-House and Outsourcing Sterile GoodsAppendix 4: Five Scale Fuzzy Number of Weight of Importance of Each Criterion; References; 8 Discussion; 8.1 Discussion of the Methodology; 8.2 Discussion of the Results; 8.2.1 Discussion of the Decision Making Process; 8.2.2 Discussion of Criteria Development; 8.2.3 Discussion of the Fuzzy Linguistic Assessment; 8.3 Strengths and Weaknesses of This Study; 8.3.1 Strengths of the Study; 8.3.2 Weaknesses of the Study; 8.4 Transferability; References; 9 Future Research; References 
506 |a Plný text je dostupný pouze z IP adres počítačů Univerzity Tomáše Bati ve Zlíně nebo vzdáleným přístupem pro zaměstnance a studenty 
520 |a This book develops and assesses a decision-making model for resource management in complex work systems in line with the "Systems Engineering" method. It applies the Balanced Scorecard to the development of the criteria system for decision-making, and employs fuzzy linguistics theory to evaluate the alternatives. Further, the book assesses the application of this model in a hospital that has to decide whether or not to outsource its sterile goods. The use of the model opens up a diverse range of fields for decision-making in the area of complex work systems. 
590 |a SpringerLink  |b Springer Complete eBooks 
650 0 |a Hospitals  |x Administration. 
650 0 |a Medical care. 
655 7 |a elektronické knihy  |7 fd186907  |2 czenas 
655 9 |a electronic books  |2 eczenas 
776 0 8 |i Print version:  |a Lin, Qinglian.  |t Analysis of resource management in complex work systems.  |d Singapore : Springer Nature, 2016  |z 9811021694  |z 9789811021695  |w (OCoLC)952789375 
856 4 0 |u https://proxy.k.utb.cz/login?url=https://link.springer.com/10.1007/978-981-10-2170-1  |y Plný text 
992 |c NTK-SpringerBM 
999 |c 97822  |d 97822 

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