Analysis of resource management in complex work systems : using the example of Sterile Goods Management in hospitals

This book develops and assesses a decision-making model for resource management in complex work systems in line with the "Systems Engineering" method. It applies the Balanced Scorecard to the development of the criteria system for decision-making, and employs fuzzy linguistics theory to ev...

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Bibliographic Details
Main Author: Lin, Qinglian, (Author)
Format: eBook
Language: English
Published: Singapore : Springer Nature, 2016.
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ISBN: 9789811021701
9789811021695
Physical Description: 1 online resource

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Summary: This book develops and assesses a decision-making model for resource management in complex work systems in line with the "Systems Engineering" method. It applies the Balanced Scorecard to the development of the criteria system for decision-making, and employs fuzzy linguistics theory to evaluate the alternatives. Further, the book assesses the application of this model in a hospital that has to decide whether or not to outsource its sterile goods. The use of the model opens up a diverse range of fields for decision-making in the area of complex work systems.
ISBN: 9789811021701
9789811021695
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