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|q (brožováno)
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|e rda
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7 |
|a 005
|x Management. Řízení
|2 Konspekt
|9 4
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| 080 |
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|a 005.346
|2 MRF
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| 080 |
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|a (048.8)
|2 MRF
|
| 100 |
1 |
|
|a Buttle, Francis
|7 pna2007397347
|4 aut
|
| 245 |
1 |
0 |
|a Customer relationship management :
|b concepts and technologies /
|c Francis Buttle and Stan Maklan
|
| 250 |
|
|
|a Fourth edition
|
| 264 |
|
1 |
|a London ;
|a and New York :
|b Routledge, Taylor & Francis Group,
|c 2019
|
| 300 |
|
|
|a xxiii, 444 stran :
|b ilustrace (převážně barevné) ;
|c 25 cm
|
| 336 |
|
|
|a text
|b txt
|2 rdacontent
|
| 337 |
|
|
|a bez média
|b n
|2 rdamedia
|
| 338 |
|
|
|a svazek
|b nc
|2 rdacarrier
|
| 504 |
|
|
|a Obsahuje bibliografie, bibliografické odkazy a rejstřík
|
| 650 |
0 |
7 |
|a řízení vztahů se zákazníky
|7 ph118187
|2 czenas
|
| 650 |
0 |
9 |
|a customer relationship management
|2 eczenas
|
| 655 |
|
7 |
|a monografie
|7 fd132842
|2 czenas
|
| 655 |
|
9 |
|a monographs
|2 eczenas
|
| 700 |
1 |
|
|a Maklan, Stan
|7 utb2018997045
|4 aut
|
| 910 |
|
|
|a ZLD002
|
| 942 |
|
|
|2 udc
|
| 992 |
|
|
|a BK
|b SK
|
