rdf-syntax-grammar
mods:
  schema location: http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
  title info:
    title: This is service design thinking
    sub title: basics - tools - cases
  name:
    name part: Stickdorn, Marc
    name part: 1980-
    role:
      role term: edt
  name:
    name part: Schneider, Jakob
    role:
      role term: edt
  type of resource: text
  genre: programmed text
  genre: učebnice
  genre: textbooks
  origin info:
    place:
      place term: xxu
    date issued: 2011
    issuance: monographic
  language:
    language term: eng
  physical description:
    form: print
    form: regular print
    extent: 373 stran : ilustrace ; 23 cm
  target audience: adult
  note: concept and editing Marc Stickdorn, Jakob Schneider
  note: Obsahuje bibliografii a rejstřík
  subject:
    topic: řízení vztahů se zákazníky
  subject:
    topic: doprovodné služby
  subject:
    topic: management inovací
  subject:
    topic: kreativita
  subject:
    topic: laterální myšlení
  subject:
    topic: design
  subject:
    topic: služby
  subject:
    topic: customer relationship management
  subject:
    topic: customer services
  subject:
    topic: innovation management
  subject:
    topic: creative ability
  subject:
    topic: lateral thinking
  subject:
    topic: design
  subject:
    topic: service industries
  classification: 005.346
  classification: 658.818
  classification: 005.342
  classification: 159.954
  classification: 159.955-024.524
  classification: 7.05
  classification: 338.46
  classification: (075)
  identifier: 9781118156308
  record info:
    record content source: ZLD002
    record creation date: 191114
    record change date: 20191212143042.0
    record identifier: 93955
    language of cataloging:
      language term: cze