Customer relationship management : concepts and technologies
Saved in:
| Main Authors | , |
|---|---|
| Format | Book |
| Language | English |
| Published |
London ; New York :
Routledge, Taylor & Francis Group,
2015
|
| Edition | Third edition |
| Subjects | |
| ISBN | 9781138789838 978-1-138-78982-1 |
| Physical Description | xxv, 400 stran : ilustrace ; 25 cm |
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| 300 | |a xxv, 400 stran : |b ilustrace ; |c 25 cm | ||
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